Aaron Chisum
Aaron Chisum is deeply passionate about helping Veterans, service members and their family's reach their goals with their VA home loan benefit. With several years of experience providing the highest level of customer service, he is committed to making the loan process as smooth as possible for those he serves. Prior to joining Veterans United he attended Truman State University in Missouri where he acquired a degree in Psychology. He loves the outdoors where you will often find him hiking and biking with friends, family and his dogs.
Aaron Chisum
Loan Officer NMLS #1520505
| Office | 573-876-2600 x 5149 |
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| aaron.chisum |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 248 customers have said about Aaron Chisum
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
The whole process was extremely easy. All we had to do was follow the steps and everything fell into place. If we had any questions the team was quick to respond with an answer.
We had an extremely stressful, disorganized, and untimely experience with Veterans United. My client said they would never use them again after our experience. We had an 11 day delay on closing because of items that should have come up previously but waited to be brought up until the week before closing. Terrible communication and response.
Response from Veterans United
Hey Timothy,
I’m really sorry to hear how stressful and frustrating this experience was for both you and your client. Delays so close to closing, especially when concerns feel like they should have been addressed much earlier in the process, can create a lot of unnecessary stress and uncertainty. I can understand why the lack of communication and responsiveness left such a negative impression.
We know how important it is to keep everyone informed throughout the homebuying process, including agents and borrowers, and I’m sorry that didn’t happen here. An 11-day closing delay is significant, and it’s understandable that your client walked away feeling disappointed after the experience.
I’d appreciate the opportunity to learn more about what happened and share your feedback with the appropriate teams. If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and if you contact us outside those hours, we’ll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Great service and let us know exactly what we needed
Aaron and Marina were outstanding. As a first time buyer I had endless questions and they were always knowledgeable, personable and professional. Dez contacted me several times offering to assist with finding movers, utilities and helping to make the move as easy as possible. Thanks Veterans United!
