Austin Rapp grew up in Boonville MO and graduated college with a Business Management degree at Central Methodist University in Fayette MO. His whole career he has been in the banking and finance industry and is now your VA home loan expert. In his free time he enjoys hanging out with friends, being outside, and playing a round of golf. He has always been passionate about helping others in his past and is looking forward to helping those who have served our great country.
| Office | 800-814-1103 x4384 |
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| austin.rapp |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Excellent
In the bottom of the ninth of the "Forever Home Search" series the home team came to bat with a "VA Home Loan" accepted offer. The home team brought their "Ace" loan officer and real estate agent in to ensure the process was conducted with all parties in a "win-win" series scenario. Tristika reached third on a triple, Austin proceeded to hit a "Home Run" to bring the home team to a walk-off victory with his dedicated, dependable, and determined, assessment and collaboration to provide a "Win! Win!" for the seller and the buyer. If your team is behind in the "Forever Home Search" series request a "Ace" from the Veterans United bench and close the series with a sweep. For the first time home buyer or the seller it is who you know...Tristika Criss and Austin Rapp...Highly Recommended!!!
In general, I believe VU is a good company. However, I have been having the worst customer experiences with my specialist ( Austin Rap), who doesn't pick or return calls.
Response from Veterans United
Hi Ikoro, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.