Bailey Ganz
Bailey grew up in small town Illinois, and moved to Columbia, Missouri to attend Mizzou. In Columbia, she met her now husband and decided to stay. In her free time, Bailey and her husband enjoy hiking with their two goldendoodles, playing tennis, and enjoying the outdoors. Bailey has several years of knowledge and experience with the VA Home Loan, and is eager to help, especially first time homebuyers.
Bailey Ganz
Loan Officer NMLS #1887649
| Office | 800-814-1103 x3561 |
|---|---|
| bailey.ganz |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 155 customers have said about Bailey Ganz
We found many issues with this house a couple days before buying, when we tried to back out, we were told we would be sued for breach of contract. Now we're stuck with it and it has at least 3 leaks in the roof, the sellers broke a window before we bought it, the walls are coming apart at the ceiling, and we continue to find more and we've only bought it 7 days ago!
Response from Veterans United
Hi Lonnie,
I’m really sorry you’re dealing with all of this, especially so soon after buying your home. That’s incredibly stressful, and I understand why you’re feeling upset. While the VA appraisal is meant to assess the home’s value at face value, it doesn’t identify or predict underlying condition issues, which is why a separate home inspection is always recommended. That said, I hear how overwhelming this feels, and I’m sorry this has been your experience.
I’d appreciate the chance to learn more and see how we can help talk through what happened. Please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and typically respond the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Honestly, the entire time their team made us feel like our home buying experience mattered to them. There was a point where Veteran's United should have delegated a different point of contact, (we made an offer on a house the same weekend our loan officer had a baby). Even though he was on paternity leave, the loan officer responded with what we needed to do, albeit concisely.
Later, we had an issue with an appraisal delay. I am pregnant and we'd planned on closing exactly a month before our due date. But we found out the closing was delayed (thanks to the appraisal) the same day I found out from the doctor that baby would need to come out 3 weeks early. When I explained the situation, the mortgage team did everything they could through the holidays to get a closing date sooner than the new baby date. And the day we got approved to close, they sent us a signed card, stuffed animal, and book for the new baby.
Veterans United made the whole process extremely easy. They were attentive and thorough. I’m very pleased with everything.
i would absolutely reccomend!
We had an amazing experience. Definitely recommend!!!!
