Ms. Loveless has been helping Veterans realize the dream of homeownership at VU for nearly a decade, and in lending for close to 15 years. She is a Florida native, having graduated at the University of Miami with a Psychology Degree and Business and Finance minors. She grew up close to the beach in Naples, Florida, and loves spending time by and in the water when she is able. In her spare time, she enjoys interior design/remodeling, hosting at her pool, gardening, and traveling. She is passionate about helping others with financing and being able to take part in such a life milestone such as purchasing a home.
| Office | 800-814-1103 x4757 |
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| crystaline.loveless |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Crystaline of Veterans united, was super helpful throughout the whole process.
The process was wonderful with the exception of our loan coordinator lindsey. There was poor communication, which caused delays and confusion.
I’m incredibly grateful for how Crystaline Loveless and Catrina Heath supported me throughout the entire process. They were kind, knowledgeable, and patient with every question I had. I would recommend them to anyone.
We’ll be looking elsewhere for future loans. Biggest regret is not shopping around for lenders longer.
Response from Veterans United
Hi Jacob,
I am really sorry to hear that you feel this way. When someone’s biggest regret is not shopping around longer, that tells me we did not provide the experience or confidence you deserved.
While I respect your decision to look elsewhere in the future, I hate that we did not earn your trust this time. If you are open to it, I would appreciate the chance to better understand what led you to that decision. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we will follow up the next business day if you reach out after hours.
Sincerely,
Claire S., Client Relations Manager
Wonderful to work with!
Crystaline and her crew were very professional and courteous and knowledgeable there willingness to help and keep me informed from beginning until we get the keys, awesome great experience with all of them thank you so much and God bless you all!!
I couldn’t have had a better loan officer. Crystaline put my nerves at ease and really made the whole process easy for me. I would highly recommend her to anyone.