Dan is a graduate of the University of Missouri. He is dedicated to his family. Dan and his wife, enjoy the many adventures that go along with being new parents. Fortunately, their son has quickly learned the ability to get back up, every time he falls.
Dan is very appreciative of the sacrifices that have been made by our Active Duty military members and our Veterans. This gratitude drives him to deliver results for them in their home buying process.
| Office | 800-814-1103 x5168 |
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| dan.hopkins |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
The Loan coordinator we had Monica would never answer the phone or emails. She would ask for the same paperwork after we had already sent it to her multiples times. As a first time home buyer and my husband overseas it was very frustrating when we didn’t have complete information or information was relayed to us last minute it’s very hard to coordinate when you don’t know what to do. I had a very stressful experience because of her. I hope that other military families don’t have to deal with this stress while buying a home and trying to PCS with a service member overseas.
Response from Veterans United
Hi Christian,
I’m so sorry to hear how stressful this experience was for you, especially as a first-time homebuyer with your husband overseas. Buying a home during a PCS is already a lot to manage, and you should have felt supported and clearly guided every step of the way.
It’s frustrating to hear that communication felt inconsistent and that you were asked for the same paperwork multiple times. Not having complete information, or receiving it at the last minute, can make an already complex process feel overwhelming. I can absolutely understand how that would add unnecessary stress to your situation.
Military families sacrifice so much, and the homebuying experience should never add to that burden. I would truly appreciate the opportunity to look into this more closely and better understand what happened.
When you’re able, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we typically respond the next business day if contacted after hours.
Sincerely,
Claire S., Client Relations Manager
I really appreciate the whole Vetrans united team , they helped me understand the whole process from the beginning until the closing .
First home buyer. Dan was easy to communicate and was pretty quick with responses.
The VU team made our home purchase easy and worry free.
My experience with Veterans United was incredibly quick and smooth from start to finish. The team was efficient, responsive, and made the entire process easy to understand. Communication was excellent, and I always felt informed every step of the way. They truly know how to take care of veterans and make what can be a stressful process feel seamless. I highly recommend Veterans United.
*-Dan Hopkins has helped us re-finance our house 2 times and both times he and his team went above and beyond to see us to the finish line. I would recommend Dan and his team to anyone wanting to re-finance their home.