Haley Denney was born and raised in Kansas City, MO. She graduated from the University of Missouri and started working at Veterans United during her time there. Haley enjoys spending time with friends and family, and her adorable fur baby, Benny. She loves going to Chiefs and Royals games, and any activities her niece and nephew are involved in. In addition to sporting events, she enjoys traveling, and working on her never-ending list of house projects. She loves her job with Veterans United! VU has provided her the opportunity to make the dream of homeownership a reality for Veterans across the country for years.
| Office | 800-814-1103 x3215 |
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| haley.denney |
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| Address | 11274 Renner Blvd , Lenexa, KS 66219 |
Extreemly well done. Haley was excellent! Always got back to us and calmed us..lol (She knows)
Enjoyed the home buying experience!
Team was great and very communicative. Always responded to my questions and kept the whole team in the loop
Haley Denney, Nichole, and Tyler were the absolute best!!
The Team at Veterans United made the whole home buying process a joy. Haley and Jack reached out every step of the way and answered all my first time home buyer questions immediately.
The loan process was very confusing. What was the most frustrating part for me was your loan officer insisting that my debt be paid off through escrow. I wanted to pay it off immediately but not allowed. This cost me more than a month's interest charges on my substantial debt and then I find out that escrow doesn't payoff these debts electronically and uses paper checks! This adds at a minimum another week of interest charges! Escrow closed 5 days ago, and my debt still hasn't been paid. Also of consequence is the fact that my credit score will not be upgraded for another month! B>S>!
Response from Veterans United
Hi Albert,
I’m sorry the loan process left you feeling confused and frustrated. I can understand why being required to handle your debt payoff differently than you expected, and then waiting for those payments to be processed after closing, would be concerning. You deserved clear communication about the process, including what to expect with the timing of those payments.
I’d like the opportunity to review your experience more closely and better understand what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can discuss your concerns privately.
Sincerely,
Claire S., Client Relations Manager