Jon Abernathy was born and raised in Columbia, MO and has a very diverse career background. He was in the construction industry for several years before he opened a local sports bar and grill in 2004. In 2007, he joined the Veterans United team.
Jon's goal at work is to help each and every Veteran and active duty service member fully understand and enjoy their VA financing experience. He walks in the door ready to work as hard and as efficiently as he possibly can and prides himself on providing exceptional service to each and every Veteran. Not everyone can say they enjoy going to work every day, but Jon can honestly say he looks forward to working with you.
Jon enjoys going to Mizzou football games and St. Louis Cardinals games but, most of all, he enjoys coaching the baseball team for his twin sons. He also loves to golf, hunt, fish, and go camping.
| Office | 800-814-1103 x3349 |
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| jabernathy |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Jon and his team were very helpful and responsive throughout the process of purchasing my home. They each clearly explained their role and ensured I was informed of each significant item that arose. I have worked with Jon and his team on two real estate transactions now, and both experiences were excellent!
Veterans United made my home buying smooth transition from renting to buying. Every need was met and every question was answered.
Pre approval process was great. However, once the mortgage approval began, communication was practically non existent. Information sent was overlooked and had to reinforce to team to actually look at the documents actually sent. Total communication failure!
Response from Veterans United
Hi Robert,
Thank you for sharing your feedback. I'm sorry to hear your experience changed once you moved from preapproval into the mortgage process. While it's great to hear the beginning of your journey went well, I understand how frustrating it must have been to feel your documentation was overlooked and that communication declined when you needed it most.
We appreciate you bringing these concerns to our attention, as this is not the level of service we strive to provide. If you would like to discuss your experience further, please feel free to reconnect with our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Jon and his team were amazing. This was the 2nd time that him and his team has helped my family and me get our dream home