If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

I must say as a first time home buyer you all made my experience stress free. The to do list was very efficient I loved that.

Communication was great. I had veterans united team members frequently reach out to see if I had any questions or to inform me of all services that were available through Veterans united

The whole team was great!

There is a real lack of communication. I had no instructions or anything about what to do during closing day despite me trying to get in contact with my loan officers.During the closing process I had no representation and the only physical thing I was able to see from VU was the gift box that was sent. Such such an emotional moment, I had no person guiding me and was essentially playing phone tag for 3 months. Last minute 48 before closing was told that the insurance stuff I had that you guys set us up with wouldn't work and needed to speedily find someone else.Fees were astronomical compared to friends who used different VA loan companies

Did well. We lost a bit of contact but overall very pleased.