The attention to detail and the understanding of my concerns were of the standard expected of professionals.

The work ethic of the team was amazing. I was not with them in person but I know they were working around the clock to make my dream happen because they kept me updated and in the loop on everything.

I chose VU because of the name which I found to be deceiving. This company is worse than a lot of other companies that I know. They are not there to help veterans they are there to make money off of veterans. I would not recommend it to anyone.

The staff at veterans united were very helpful and did the best they could with most of our circumstances. Our listing agent who helped sell our home and buy our new home definitely had a few slip ups 1) being that the things that were verbally agreed upon during our walk through of the home did not get written into our contract which having to purchase new equipment that was verbally agreed would come with the home definitely set us back. And due to the urgency of rushing our signing and closing we were not permitted a final walk through of the home prior to moving in which to say it kindly left us in a bit of a shock, the skirting of the house was broken and torn in several places, a heard of feral cats had made their home under the house and had completely destroyed the insulation and caused a very fowl odor to linger throughout many parts of the house (strong smell of cat urine and old unchanged litter box) pieces of the trim were torn or broke entirely, there was a large gauge in the floor, the master bathroom door is missing, one of the windows in the guest bedroom is broken. And my wife has had to vigorously scrub and clean for several days because the previous owners did not bother to clean anything, and had left multiple piles of discarded metal and wood scraps. Veterans united were unable to provide a moving service in our area due to the rual location and the company we were able to secure originally quoted us $3000 to move everything 88miles and then before pickup jacked the price to more than double and due to their company policy were not able to keep our belongings held for the 3 days from pick up to delivery so instead of taking our belongings from house A and transporting it to house B they literally just returned our belongings to house A and crudely dumped them into the shop so we ultimately ended up having to pay for a moving service we were never provided and had to move all of our belongings by ourselves using a friends horse trailer in multiple trips after closing. Veterans united were very apologetic about the misfortunes we endured however did not offer any kind of compensation or retribution for all of the hardships. I am thankful that they were able to get our loan approved when we honestly didn’t think we had a prayer so cutos to their loan team for getting us approved with no down payment necessary. So in being as fair and honest as I can be an 8/10 is the best I can honestly and genuinely give.

Spectacular. Really impressed how smooth and quickly everything went.