Krystal Palmer-Robb
Krystal Palmer-Robb
Loan Officer NMLS #1110490
| Office | 800-814-1103 x3619 |
|---|---|
| kpalmer |
|
| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 981 customers have said about Krystal Palmer-Robb
Veterans United failed me. They failed to communicate that we could not receive seller credits for repair and they cost us over $12k at the last minute right before closing.Will not be recommending them or doing business with them again.
Response from Veterans United
Hi John,
I’m really sorry to hear about your experience. Learning about a limitation like seller credits so late in the process, especially when it impacted you financially, would be incredibly frustrating.
You should have had clear communication and expectations well before closing, and I understand why this situation left you feeling let down. That’s not the experience we want for you.
If you’re open to it, I’d appreciate the chance to learn more about what happened and see where we can provide clarity. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through your experience together.
Sincerely,
Claire S., Client Relations Manager
