My loan team had information 2 weeks prior to my closing. They forgot to file my disability tax exemption so it held up the whole process on closing day. It backed up the Title company and my agent for over 3.5 hours. In the end to complete the close my agent ended up adjusting his commission $671.00. Now I have to pay agent out of pocket instead of it being included in my financing. NO I will not ever recommend. Very poor communications and when they did they wanted to be able to talk at like one time was 849 at night on a Friday night. Another was on a Sunday. Not how ya do business sorry. I do regret using Veterans United. Their folks know nothing about Anxiety / PTSD or how to interact with some one whom has it. Believe me most vets do. It's not always just about the numbers.

Matt is a National Treasure and we would not have gone with VA United but for him and his tireless work! Abagail was amazing. Lora stepped in at the end and kept the pace, just an incredible group of professionals. When certain "Realtors" want to downgrade VA loans it literally was VA United that had us ready in 3 weeks, it was our realtor that was the slow poke. So I can't love these people enough!!!

the easiest home buying experience by far!