Michael Peters
Born and raised in St. Louis, Mike is a Missouri Baptist University alumnus with a 20-year background in world-class customer service. He is dedicated to helping others achieve their homeownership goals with a personal touch. Mike and his wife, Amanda, married in 2010 and have two beautiful daughters, Harper and Kenzie, along with their dogs, Reese and Journey. An avid outdoorsman and family man, Mike enjoys hiking, bowling, and coaching his daughters' softball team.
Michael Peters
Senior Loan Officer NMLS #2248226
| Office | 800-814-1103 x2599 |
|---|---|
| michael.peters |
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| Address | 111 Corporate Office Drive, Suite 400, Earth City, MO, 63045 |
Reviews
See what 185 customers have said about Michael Peters
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
Very helpful Team. They are fantastic to work with. Highly recommend
Communication was pretty good in the beginning and then died off a little after a while. Started getting wrong information and not in time to do anything about it. Found out bad info that impacts a lot of things, at closing. Bad info in the beginning cause me to have to pay more out of pocket ultimately increasing over cost, which defeats the purpose of going through VU because I was trying to save money utilizing my veteran status. My loan officer and his colleague were great and tried their best to fix setbacks.
Response from Veterans United
Hey Justin,
Thank you for sharing this feedback. I’m glad to hear things started off strong and that your loan officer and their colleague were supportive in trying to work through challenges along the way. That said, I’m really sorry to hear that communication declined and that you received incorrect or delayed information, especially when it impacted your costs at closing.
I can understand how frustrating it would be to feel like you were making decisions based on information that later changed, particularly when your goal was to save money using your veteran benefits. That kind of experience can feel discouraging, and I’m sorry for the impact it had on your overall process.
You deserve clear, timely, and accurate guidance from start to finish, and I’d really like the opportunity to take a closer look at what happened here, including how information was communicated and where things may have broken down.
If you’re open to it, please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’re happy to follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Bought Michael and Amber were very efficient and everything was very smoothly.The explain everything to me and I didn’t know how to wait long for an answer to any question or concern ahead. They were on top of everything.!
They are knowledgeable of the in and outs of there jobs they are very professional employees
