Phil Stroessner has worked at Veterans United Home Loans since 2011. Before becoming a Loan Officer, Phil worked with veterans to improve their credit so they could purchase a home. Phil grew up in Jefferson City, Missouri and graduated from the University of Missouri.
Phil and his wife, Lacy, have been married over 15 years. They have 3 daughters. In his spare time, Phil enjoys reading, trying new foods, spending time outdoors with his family, and working on his hobby farm.
| Office | 800-814-1103 x4134 |
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| phil.stroessner |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
No communication! Lots of delays extremely slow process.
Response from Veterans United
Hi Theodore,
I’m really sorry to hear about the delays and lack of communication you experienced. I know how frustrating that can be, especially during such an important process. That’s not the level of service I want for our Veterans United borrowers.
I’d appreciate the chance to look into this and better understand what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
The entire process was outstanding. The guidance I had in the beginning of this journey, to the finish line has been an experience I will not forget. The team I had went above and beyond to see to every detail.
I can’t thank them enough for getting this done for us.
Thank you all. We are in our forever home now.
Phil was amazing to work with
2nd time working with phil, fast and smooth process.One thing I would recommend is (not on phil, more on overal checklist for the loan process) there being a lock in your rate step. I forgot to do it and honestly don’t know how to do it and my rate went up 4 points 2 days before closing. Not very cash money but I should have caught it and asked about it earlier.