Always attentive through multiple offers. Made a great friend along the way!

Rich has made both home loan/refinance processes an absolute breeze. He and his team are my go to. I had multiple agencies reach out trying to get me to refinance through them, but I went with VU strictly for how smooth Rich made the initial process when I bought my home.

I am sure my situation was not the easiest account you had but you all did a fantastic job!

Rich Pauls and his team went above and beyond to make our home-buying journey a success! We would highly recommend them to anyone considering a home loan/purchase. They answered our many questions and were very patient with us when we felt things weren't happening in our favor. They never gave up and we are eternally grateful!

Rich, Abigail, and the entire team was phenomenal. They kept me informed every step of the way, was very informative and always accessible. They was able to answer any question I had and explain anything i did not understand. The process from start to finish was flawless thanks to the entire team and all their hardwork.

Very thorough and dedicated professional who prioritizes the customer.

Thank You > I said this with Joy, a Giggle and Glee.