Sam Brown is a dedicated husband and father and enjoys life with his family! His passion for helping individuals better their lives drives him in his work. He enjoys using his VA loan expertise to help veterans, service members, and their families realize their dreams of homeownership. Sam thrives on building relationships with his clients and delivering outstanding service.
Sam holds a Bachelor’s degree in Finance from the University of Missouri and formerly worked in business finance. He has been privileged to have served thousands of veterans and service members in his time with Veterans United.
| Office | 800-814-1103 x 5782 |
|---|---|
| sam.brown |
|
| Address | 550 Veterans United Drive Columbia, MO 65201 |
Sam Brown and the team at Veterans United were outstanding. They made the whole process look easy. They are very knowledgeable and professional at what they do.
They asked for the same paperwork over and over. They asked for paperwork on things that are not relevant and for things I had already turned in. The staff were impatient and treated me like a nuisance.
Response from Veterans United
Hi Kasey,
I’m really sorry for how frustrating this experience sounds. Being asked for the same documents repeatedly, especially ones that don’t feel relevant, is exhausting, and you shouldn’t have felt like a nuisance while trying to move your loan forward. That’s not the experience we want anyone to have.
I’d appreciate the chance to learn more and look into what happened. If you’re open to it, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
I have used Veterans United 3 times and they have always excelled in their service. I always recommend them to other Veterans.
This is the second time we've worked with you. The first time was such a great experience that when we wanted to re-fi this time, we knew exactly who to call - Sam Brown with VU!
Sam helped us when we purchased our home and is a fantastic representative of your organization. He's the perfect blend of professionalism and friendliness, he knows his stuff, he cares about his customers, and we trust him. As someone who recruits for a living, I would encourage you to hold onto him - he's definitely good for your business!
In addition, your process and systems are easy to use, and the extra touches and evident appreciation for our Veterans is refreshing and much appreciated. We can honestly say that working with VU has been a pleasure, and we thank you very much!
Sam and his team are wonderful to work with. They keep us updated with our loan process and remind us when we need or forget to sign a document. They are so polite and professional. We couldn’t ask for a better team to work with! We really appreciate everything you have done for us throughout this process. And yes, we will have a happy new year!!