Seth Crain
Seth Crain is a former Army Combat Engineer, having spent six years active in the National Guard. Seth was a successful sales rep in the advertising industry for five years before transitioning to Veterans United as a loan officer. Seth and his wife Maddie have been together for 10 years and have two golden retrievers, Charlie and Payton.
Seth Crain
Loan Officer NMLS #2771716
| Office | 573-876-2600 x5221 |
|---|---|
| seth.crain |
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| Address | 550 Veterans United Dr. Columbia, MO 65201 |
Reviews
See what 13 customers have said about Seth Crain
Proper great team. We were at a loss w with our plans until getting in touch with Seth. He was the start of everything changing for the good. Yeah there was some confusion at the end but everything went better than could have been expected by far. Couldn't have done this without VU.
VU was quick and communicated well. I moved from Florida to Rhode Island, buying a house soght unseen. VU helped to make this process significantly less stressful. Both Seth and Bri were available and quick to respond to any questions, explaining processes easily.
Difficult to get ahold of, help was miniscule. Nothing explained well and fees and add ons kept going up.
Response from Veterans United
Hi Lawrence,
I'm sorry to hear your experience fell short of your expectations. It sounds like you were left feeling unsupported and without the clear communication you deserved, especially when it came to understanding the process and the costs involved. I appreciate you taking the time to share your perspective.
I'd like the chance to learn more about what happened and review your experience with you. If you're willing, please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Some of the communications were slow when it came closer to closing time. Other than that everything went smooth. I'm still waiting to find out how to pay my mortgage and if the HOA dues are paid out of the impound.
Seth Crain was very professional throughout the long process. He was available to answer all of our questions and helped us through some tricky situations with never a complaint.
Would highly recommend Veterans United and ask for Seth.
Andrew Glaves, Major, USAF, BSC (ret)
