Steph Bruckridge has been outstanding in her assistance to me in getting this loan. She is a 100% people oriented person. She had answers within minutes of me asking a question about the loan. She deserves a pay raise.

Everything worked out well, it was just a little bit annoying that the app would not accept PDF documents and would only accept pictures. Also when they kept asking for documents and explanations about my wife's income about pay gaps. We had already talked and explained that we had transferred from coast to coast, so we never understood why there was such a big deal about her civilian work transition. Other than that it was great, Steph was checking up on us every few weeks as well as Marina.

Very responsive, good communication, Veteran advocate, great online system for document uploads and downloads.

Amazing experience

Steph Buckridge and her team are amazing! This is the third home we’ve bought using Veterans United and Steph has always been excellent. She’s so smart and knows everything for every situation that may arise. We appreciate her so much!