Stephen Coloni
As an expert in the VA home loan, Stephen has a genuine passion for helping our Veterans and service members achieve homeownership. Stephen lives with his wife Jennifer, son Preston, 2 dogs, and in a failed attempt to conquer his fear of spiders, a pet tarantula. When not at work serving our Veterans and active duty service members, Stephen enjoys spending time on the golf course, traveling, reading, hiking, and connecting with friends and family.
Stephen Coloni
Loan Officer NMLS #2104813
| Office | 800-814-1103 x8330 |
|---|---|
| stephen.coloni |
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| Address | 111 Corporate Office Drive, Suite 400 Earth City, MO, 63045 |
Reviews
See what 328 customers have said about Stephen Coloni
My whole team made sure my needs were met and helped me understand all the ins and outs of being a first time homebuyer.
I would recommend this team a million times. Steven and his team were very professional. They welcomed me with a game plan. Not one time did I miss out on anything. Even when I started the underwriting process they still called with info and answers. This team is amazing in all ways. They cared about every bit of my family enjoying this home buying process. Even the kids were thought of. This team is the dream team. A+++++++ for communication, knowledge, determination, willingness to go above and beyond and most importantly making you feel like you are right where you belong. Thank you. From the bottom of my heart.
I liked working with Veterans United. They have a lot of tools that help in the buying and move in process. In particular I would like to thank Stephen and his team for their support.
Right up to the end our refi went fine. But since the web site wouldn't let me access the existing loan, I was unable to cancel the autopay and a July payment was taken for the loan that had already been replaced. I sent an email asking how to get this fixed and was given 2 numbers to call, after 20 min on the first number they couldn't even find my loan. The second number resolved my issues after one referral. Very poor and uncoordinated customer service, right hand doesn't know what the left is doing.
Response from Veterans United
Hi James,
Thank you for sharing your feedback. I'm glad your refinance went smoothly overall, but I'm sorry the experience after closing was so frustrating. I understand how confusing it must have been to have an automatic payment drafted after your new loan replaced the old one, especially when you had trouble finding the right team to help.
I'm glad your issue was eventually resolved, but I appreciate you letting us know where we can do better. If there's anything you'd like me to look into further, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and if you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Super helpful and accommodating.
Veterans United is by far the best organization in helping veterans get the home they deserve!
The veterans united crew that I worked with was absolutely amazing. They were able to get my house closed way faster than I ever thought was possible! They were all also very friendly and knowledgeable. They walked me through everything and made the entire buying process quick and completely painless! I can’t recommend them enough.
