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Veterans United Employee Tommy Heller

Tommy Heller

Tommy has a keen interest for the natural world and enjoys freediving, plants and unique pets. Tommy is also an avid traveler that has explored over 70 countries! He and his Australian husband, Cody, have returned to the US after 3 years living down under. With so much time on the road, he knows the importance of having solid roots back home. These experiences have inspired a passion within Tommy to assist veterans through the loan process and in establishing roots in their new communities.

Veterans United Employee Tommy Heller

Tommy Heller

Loan Officer Team Lead NMLS #2053002

Contact Information
Office 800-814-1103 x7655
Email tommy.heller@veteransunited.com
Address 111 Corporate Office Drive, Suite 400, Earth City, MO, 63045

Reviews

See what 333 customers have said about Tommy Heller

Photo submission from Grace E.
5 out of 5 Stars

This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!

4.5 out of 5 Stars
5 out of 5 Stars

My team was great, closed on my house in 11 days

5 out of 5 Stars

I couldn't dare say enough nice things about Veteran's United and the team that helped me move into a new home. Whether it was the closing, or the insurance, or talking me through a stressful part of my life, this team reached out and helped me with EVERYTHING. Thank you so much to this team!

5 out of 5 Stars

Everyone involved was great to work with and helped tremendously.

5 out of 5 Stars

ABSOLUTELY AMAZING!!! These people know what they are doing and know how to be effective. Thank you for all your help!!!

5 out of 5 Stars

My entire team made this new experience very seamless. I was informed, I was not shuffled around, I never felt pressured or rushed at any stage.The follow-ups made a huge difference for me as well. Everyone had/has a job to, but I never got that feeling from them.

5 out of 5 Stars

I had a wonderful experience with Veterans United. From getting pre-qualified all the way to closing. They helped me navigate some obstacles along the way with the seller. They checked in on me to see how I was doing, really appreciated the personal touch. Great shout out to Tommy and Drew. Would definitely recommend.

5 out of 5 Stars
5 out of 5 Stars

Second time using Tommy and his team, was not disappointed. Great work, communication and service. He and his team are the best!

5 out of 5 Stars

5 stars service, 14 days from contract to close, and they paid ME at the table.As a veteran buying a 1970 estate-sale home with a repair amendment and a tight closing date, I expected complications. Tommy Heller and Shannon Brown delivered the cleanest transaction I could have asked for: application to conditional approval in 2 days, clear to close in 9, and we closed a full week EARLY 14 days total on a VA purchase.What stood out:
• Transparent pricing. When I asked about lender credits, Tommy sent the full rate ladder with the credit at each tier so I could choose for myself. I locked 6.5% with a $2,161 credit, my decision made with real numbers in front of me.
• Everything in writing. I asked for text/email over calls and they honored it completely. Every rate, fee, and timeline answer is documented in my inbox.
• They put skin in the game. When I flagged that my rate lock expired on closing day, Tommy quantified the extension cost to the dollar ($49.40/day) and offered in writing to cover several days himself if it came to that. It never did because they closed me early instead.
• VA expertise that showed. Funding fee exemption handled right the first time, my 100% P&T property tax exemption correctly reflected as $0 escrow, and a negative cash to close they literally paid me $384 to take my keys.One tip for fellow veterans: ask for the full pricing grid with lender credits at each rate early in the process, once I asked, Tommy delivered completely and it transformed my cash to close.
Tommy and Shannon ran this file like professionals who close VA loans all day, because they do. Ask for them by name.Enrique D., San Antonio, TX Advanced Datacenter Technician, U.S. Army 1st Cav veteran.

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