Adam Craig
Adam Craig recently retired as a SMSgt from the 131st MO Air National Guard after serving 22 years. He joined Veterans United to help serve our nation's Veterans and active Military Members in achieving their dream of homeownership. Adam attended University of Missouri St. Louis where he obtained a BA in Finance. Shortly after graduating, he relocated to Columbia, MO to be closer to family. During his free time, you'll find him golfing, coaching youth sports and/or spending quality time with his wife and 3 kids.
Adam Craig
Loan Officer NMLS #1726012
| Office | 800-814-1103 x2325 |
|---|---|
| adam.craig |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 758 customers have said about Adam Craig
Its been a year-long journey of many financial, credit, fraud realtors and medical issues that have caused us so many struggles to find a home. We were extremely blessed with Adam Craig and his team that guided us and never gave up on us. Thank you to bless us and giving our 5-year-old autistic son a yard to play in!
Mr. Scott and his team were amazing. We’re first time home buyers and we felt they really tried to work all our needs.
Everyone at Veteran United worked with me from day one till closing assisted me with what I needed to get my scores up to get me moving along the way
Adam Craig and his team did an awesome job.
They did everything they said they could do and were very clear on what was being done. They beat all of the other offers not just matched them. The effort given was outstanding. Very pleased.
It was a horrible experience. I felt like everything was left to the last minute. Our loan was delayed by 12 days, I feel this was all on VU. I called the VA the day prior to our closing and they never even received the package to review. It was a very stressful experience. Our family was moving across country, and I felt like VU could care less. Overall, the worst experience I have ever had. I should also add, they added a customer care person to our loan because of the issues, but all she wanted to do was act as another loan coordinator. I asked her to figure out what happened to our loan and conduct training so it doesn’t happen again. Never heard from her again. I would not recommend VU to a friend. I hope to IRRRL out of VU as fast as possible.
Response from Veterans United
Hey Brandon,
I'm really sorry to hear how stressful this experience was, especially while coordinating a cross-country move for your family. A 12-day delay at such an important stage of the process can create a lot of uncertainty, and I can understand why you'd feel frustrated and let down.
It's also disappointing to hear that you were left feeling like your concerns weren't fully addressed when you asked for more information about what happened. When something doesn't go as planned, you deserve clear communication and to feel heard throughout the process.
I'd appreciate the opportunity to learn more about your experience and review the concerns you've shared. If you're open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically responded to the next business day.
Thank you for taking the time to share your feedback.
Sincerely,
Claire S., Client Relations Manager
Great job keeping us updated and informed!
