Brett Metcalf is an expert in the VA Home Loan and has been in the financial industry since 2019. He is from Mid-Missouri and grew up with a passion for sports and exercise, which has contributed to his work ethic and drive to help others. Brett and his wife Allie have 2 Australian Shepard's named Bleu and Packer, and are looking forward to starting a family together. In his time away from the office, Brett enjoys going to concerts and sporting events with Allie, fishing, playing basketball and golf, and traveling the world and seeing new things. He is always eager to help get Veterans into their dream homes!
| Office | 800-814-1103 x6842 |
|---|---|
| brett.metcalf |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Brett and his team did an outstanding job for me. They are all true professionals in their industry. I would highly recommend the team and the company.
I seemed to have stumbled with a lot of issues, needed to know more of the payments ahead maybe a height in awareness but it’s why some can shy away from business. Also some may not have the time for videos such as myself because one should know the military is always moving and barely gives breaks/time to review such information such as being overseas in my experience. Lastly the closing was a bit of a mess, my wife being on the paperwork was not ideal because she is not a citizen yet and I planned on doing the right paperwork after the fact.
Response from Veterans United
Hey Angel,
Thank you for sharing your feedback. I’m sorry parts of the process felt frustrating and overwhelming, especially while balancing military life and being overseas. I understand how difficult it can be to find extra time to review videos or additional information during a move or transition.
I also apologize for the confusion and stress surrounding the closing process and paperwork involving your wife. Your feedback about communication and setting expectations is truly appreciated and helps us improve the experience for future borrowers.
If you’d like to talk more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Helped alot with the entire process. Was informed on everything and any issues that came up and even informed us on how to fix and make sure the issues were taken care of.
Fast and friendly service,made it easy to understand the process of buying a house .Great teamwork though out the closing. Communication was next level each step of the way.
Brett, Taylor, and the Entire VU team were absolutely amazing! We loved working with them every step of the way and the made the process so easy and streamline! I couldn’t recommend them enough!
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
Simply outstanding! Listen to their advice and they will get you to the finish line. Thank you team!