I can truly say Charle did an outstanding job with keeping me informed and a step by steps on what was next all and that was needed. Not my first time looking into buying a home using my Va loan. But this process and support really made a difference and got me to the finish line. Great team effort. Forever grateful.

Very helpful. Responded quickly and had an overall great experience with his help.

Charles and his teammates were very curious and helpful throughout the process. They responded in a timely manner to all of my questions of concerns as honestly as possible. Thanks for your service.

Awesome guy replied to all my questions and concerns.

Our loan officer Charles was fantastic—always on top of things without ever being intrusive. They struck the perfect balance between staying proactive and giving us space, especially when a family emergency came up. Their understanding and flexibility during that time meant a lot to us.They made the process feel smooth and modern, with most documents handled online and clear updates sent by text or email. Every step was clearly guided, and they coordinated effortlessly with our realtor.Truly a professional who gets how home loans should work in 2025—efficient, empathetic, and human.

10/10 would highly recommend Charles to anyone going with VU.

Was very responsive when I had questions and kept me well informed.