Derek Parnell
Derek is known for his passion and dedication to people and feels fortunate to be able to have the ability to give back by serving those who serve us every day. If you are looking for someone who is willing to listen and assist throughout the homebuying process, Derek is your customer service guru with over 10 years of experience in consumer relations. He takes pride in building relationships with his clients to ensure there is always open communication from start to finish. Aka he loves to chat!
Derek enjoys spending time with his family and friends, anything sports related, golfing, traveling, listening to live music and summertime at Pomme De Terre lake or as his family likes to say, "Staying busy living at Pomme Paradise." And of course, Olive, his overly energetic fun loving pup comes in at the top of the list!
Derek understands how exciting it is to achieve the dream of owning a home. With his competitive nature he is eager to help Veterans and their families reach the goal of home ownership, so let's get this mission started!
Derek Parnell
Loan Officer NMLS #2129892
| Office | 800-814-1103 ext 8257 |
|---|---|
| derek.parnell |
|
| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 169 customers have said about Derek Parnell
Derek did his job and he would let you know how hard he was working for you and how hard his job is. He would not set up a a time to plan for a call or meeting, he would call at his leisure which wasn't ideal for me the customer. During these conversations he would often talk over me in both words, tone and volume. I didn't fee like a respected client one bit. He would often question things I would tell him and he felt I was lying. I don't like my integrity questions. I just don't believe it is his place and is poor customer service. When I asked what documents I would need, it was crickets, Then I would get a todo list of 8+ things. He blamed me for getting an insurance quote that held up the closing by one week. The quote was 1/2 the price Veterans United Insurance quote. When I asked him things were this way or that way he would just tell me, "that is the way it has to be for a VA Loan." Which later I found out that not to be true, but that is the way it needed to be with Veterans United. I found other VA loan venders that didn't mandate the escrowing of hazard insurance for instance. I may do business again with Veterans United but not with Derek Parnell.
Derek was always very helpful and answered all the questions I had. Explained in detail every phase of the loan process
Great guy easy to work with
Awesome!
Derek was wonderful, no complaints, and he supported us every step of the way.
Sarah Motley was incredible from start to finish, and I can't thank her and the team enough for making this happen
