Erinn Cline
Erinn lives in Columbia, MO with her husband Connor, son Brooks & Labrador Louie! Lebanon, a smaller town in southwestern Missouri, is where Erinn’s grandparents settled down after her grandfathers 30+ year career in the Army, retiring as a Lieutenant Colonel. Erinn learned from her grandparents the sacrifices that come with serving in the military and has an immense amount of respect and appreciation for not only those who serve, but for their families and support systems as well. Erinn enjoys spending time with her family and friends, country concerts, and the Hallmark channel during the holidays! Erinn is honored to be able to serve the military community, whether it's helping them buy their first home or their fifth, forever home. It’s her goal to make this process as enjoyable as possible for the people she works with!
Erinn Cline
Loan Officer NMLS #2223549
| Office | 800-814-1103 x2847 |
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| erinn.cline |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 153 customers have said about Erinn Cline
The easiest transition of home buying my wife I have ever experienced. We have purchased 4 other homes. I am 78, my wife 75. We have never been so closely connected to the buying process as we have through Veterans United! Thank you so much TEAM
This is my second loan with Veterans United. The first time my experience was perfect. Unfortunately, this time it wasn't so great. My original loan officer left for maternity leave, congrats to Erinn she was amazing with my first experience. When the second team took over my loan process it was NOT great! There was a lack of communication from my loan coordinator (Jaclyn). There were several errors made by her that almost cost me the house I was trying to purchase. She gave us the clear to close date and it didn't happen. She supposedly sent the info to the VA for approval on a date only to find out that she sent it six days later. I literally had to call the VA 3 times and do the footwork to get the correct dates and approval conformation. Once the actual loan officer (Kat) from Veterans United got involved the process started moving in the positive direction. It was extremely stressful!! We closed 9 days after the original date. I'm not sure if I would use Veterans United again. I'm only recommending because of my 1st experience with Erinn and the effort that Kat did when she got involved.
Response from Veterans United
Hi Herman,
Thank you for sharing this with me. I’m really glad to hear your first experience with Erinn stood out in such a positive way, but I’m sorry this second loan didn’t live up to that same standard. What you described around communication gaps, timeline confusion, and needing to step in yourself sounds incredibly frustrating, especially during something as important as buying a home.
I’m also sorry for the stress caused by the delay in your clear to close and the closing being pushed back. That kind of uncertainty can make an already complex process feel overwhelming. While I’m glad Kat was able to step in and help move things forward, it’s clear the experience leading up to that point fell short of what you should expect from us.
Your feedback is important, and I’d really like the opportunity to take a closer look at what happened here. If you’re open to it, please reach out so I can review your file in more detail and make sure your concerns are fully addressed. You can contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re in the office from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you reach out after hours, we’ll follow up the next business day.
Sincerely,
Claire S., Client Relations Manager
From day 1 to now having our first house everyone i had was very helpful, and answered all my questions. Im definitely someone who worries alot but my team i had kept me calm and reassured everything. Also they made sure everyone was on the same page and went above and beyond to help me with any and everything. I am very grateful .
Working with team was great. Any questions I had were answered easily within 24 hours. We we're able to move up our loan pre-approval amount very quickly which was needed to get our current purchased home. The assistance with the setting up of new home electric, gas, getting into contact with any individual member of the team never was complicated and I never felt unwelcomed to reach out. 10/10 experience
Erinn was super helpful throughout the entire process.
Rebecca was the best agent a person could ask for!!
The rest of the crew was outstanding as well
The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.
My VU Team made everything so easy and were there to help whenever I needed them. If I could give them an 11 I would. Highly recommend to whoever is looking into a home purchase.
