Jacob Halls
Jacob is passionate about assisting service members. Besides assisting Veterans getting into their homes, he organizes and runs charitable events that help causes like the Central Missouri Honor Flight, and Welcome Home: A Community for Veterans. Prior to Veterans United, Jacob ran his own business as a consultant and public speaker for over 15 years, assisting those in the hospitality industry, and he continues that mentality of excellent customer service into the process of home-ownership.
Jacob is married and has 5 children, ages ranging from 7-19, which keeps he and his wife Beth moving! Jacob enjoys traveling the U.S. especially the mountains of Colorado, attending live concerts, and woodworking.
Jacob Halls
Loan Officer NMLS #1951483
| Office | 800-814-1103 x2913 |
|---|---|
| jacob.halls |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 318 customers have said about Jacob Halls
Jacob and Danielle were always available to answer questions and made buying our new home a wonderful experience!
The team that I worked with was amazing. They were friendly, courteous, knowledgeable, and efficient. They kept me updated throughout the whole process. If I had any questions or concerns, they would answer those questions and put my mind at ease. Everything thing went so smoothly in the purchasing of my home. Thx Jacob, Trevor, and Nate.
You did not honor my 100 disability on taxed exemption. I would have never purchased this house if I knew I was gonna run into this problem.
Response from Veterans United
Hi Emmanuel,
Hearing that you feel your 100 percent disability tax exemption was not honored is incredibly concerning. I can understand how upsetting it would be to believe you were eligible for a benefit and then face an unexpected issue after purchasing your home. That kind of surprise can feel overwhelming, especially when it impacts your long term financial planning.
Property tax exemptions for disabled Veterans are typically handled at the state or county level after closing, and the requirements and timelines can vary depending on location. That said, you should have felt fully informed about how that process works and what to expect. If anything was unclear or miscommunicated, I want to understand why.
Please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com so I can review your situation in detail. We’re available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll respond the next business day to messages received after hours. I’d appreciate the opportunity to walk through this with you.
Sincerely,
Claire S., Client Relations Manager
Mr Jacob and all of his team at Veterans United have helped me thru the loan process and amazingly helped me towards my now refinance loan at a better rate, which means savings for me in the long run,, I thank God and all of Jacob’s team who helped me on this!!!!God Bless!!!
