Jake Hanson
My name is Jake Hanson, I am originally from Kansas City, Missouri. I attended the University of Missouri in Columbia, MO where I received a Bachelor of Science in Business Administration. In my free time I really enjoy following some of my favorite local sports teams, exercising outdoors, and spending time with friends and family. Growing up in a military family with both my brother and father having served for the military, I take great pride and enjoyment in serving veterans and all of their VA loan needs.
Jake Hanson
Loan Officer NMLS #1068724
| Office | 800-814-1103 x4385 |
|---|---|
| jake.hanson |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 1,386 customers have said about Jake Hanson
From the bottom of my heart I'd like to thank Jake, Joshua, Brooke, Arin, and Veterans United. Thanks for all the courtesy, knowledge, and professionalism y'all gave me. Making my home buying experience so amazing from beginning to end.
My three-hour closing was unacceptable. There was no excuse for not have the loan amount at the closing within 15 minutes. The communication with Virginia Youngman was also poor and sometimes rude.
Response from Veterans United
Hi Kevin,
I’m truly sorry to hear about your closing experience. Spending three hours at closing while waiting on loan funds is understandably frustrating, especially during what should be an exciting final step in the homebuying process. I also apologize to hear that the communication you received from Virginia Youngman felt poor and at times rude, as that is not the level of service we aim to provide.
We appreciate you bringing these concerns to our attention, as feedback like yours helps us identify areas where we need to improve. If you’d like to discuss your experience further, please feel free to reconnect with our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Jake provides exceptional service every time we have worked with Veterans United! We have been repeat customers for over 10 years due to Jake’s customer service!
Jake and team did an incredible job. I will be recommending them to my friends in Tampa that are looking to buy a home. Also, my realtor who has been in the business for 30+ years was highly impressed by Jake and the team.
