Jay Christman
Jay is a licensed Senior Loan Officer that has been with Veterans United Home Loans since 2018. He grew up in a small town in rural Mid-Missouri. Jay graduated from college with a double major in computer science & finance. He was also a collegiate track & field athlete but those days are long gone! Jay's family includes his fiancé Alexis (getting married 11/2/24) and 2 dogs. Nash is an Australian Shepherd and Tripp is a Golden Retriever. Jay was lucky enough to find a career he is passionate about, and has not looked back since joining Veterans United!
In Jay's personal life, he enjoys spending time with family & friends. Some of his favorite hobbies include golfing, traveling, exercising, spending time outdoors, and cheering on his Mizzou Tigers and Kansas City Chiefs!
Jay Christman
Loan Officer NMLS #1812715
| Office | 800-814-1103 x5242 |
|---|---|
| jay.christman |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 428 customers have said about Jay Christman
Happy in Up North Michigan. Thank you, Veterans United!
The loan team was terrible …. Very hard to get ahold of them or get answers to the questions we had …. I told them during the times of 7am- 5:30pm est Monday through Thursday I’m working and can’t answer the phone and that I’m off Friday through Sunday … yet anytime they got back to me it was during the times I requested not to be called … and one time Mr Jay called me at work at like 9:30am and was very rude about an email that they claimed was sent to me but it actually was never sent …. The loan teams communication sucked … they were constantly waiting till the last minute to send us stuff that need to be done asap but took a few days to actually do …. Yes we got approved and bought the house but because of lack of communication on there end we almost missed out on the house we wanted …. The whole experience was supposed to be special considering it was our first time buying a home and it was not… it was a nightmare … the week of closing my whole loan teams was on vacation…and they sent us a house warming gift which we received the same day they told us they were pushing back the close date … and the worst part of it all was Mr Jay and his attitude… they pushed our closing date back because they had the wrong info from plaid and when I was called and told them the info was wrong … Mr Jay got an attitude so I hung up the phone ( I’m at work when this took place and I’m not going to argue with a grown man over the phone while I’m at work during the time frame I asked them not to call … then after I proved them wrong that they had bad info it was brushed off and they would even apologize for the rudeness
Response from Veterans United
Hey James,
I'm sorry to hear that your first homebuying experience was so frustrating. Purchasing a home should be an exciting milestone, and it's disappointing to hear that communication challenges, repeated requests for information, and delays left you feeling unsupported throughout the process.
I understand how frustrating it can be when you're asked to provide documents you believe have already been submitted or when it feels like important items are being addressed later than expected. Clear communication and coordination are critical during the homebuying process, and I'm sorry that your experience created additional stress during such an important time.
We want every borrower to feel informed, supported, and confident from start to finish. I appreciate you sharing your perspective and the areas where you feel we fell short.
Sincerely,
Claire S., Client Relations Manager
Other than a few communication issues, they were awesome to us!
Jay and team were great!
Best home-buying experience I’ve ever had.
I would just like to say my whole team was amazing, Ward Mershon and Jay Christman always there to answer random questions along the way and point me in the right direction, they definitely went above and beyond, hands down don’t think you can find a better loan officer and specialist. Holly glass crunching numbers last minute to make sure I can stay in the green for the loan and working with me directly was amazing and I am very grateful for her help and experience. My realtors Rebecca and Bruce were and still are amazing thanks for connecting me with such great people in general. Oh and Tara Fuemmeler dude amazing as well, always there to let me know I gotta sign something and super nice. Honestly I feel like this is the best possible team anyone could receive I got super lucky and I feel bad not everyone cant experience what I did. Every issue, question or potential set back, no problem at all, my roster was stacked and I didn’t even know it, this team is so good I’m considering never buying a house again because I don’t think anyone else will come close to being as good. Again my family and I are beyond grateful for everyone’s help and wish everyone the best moving forward. Thank you.
- Gregory Marin
