Jonathan Koenig
Jonathan is a mortgage industry professional with over 8 years of experience in the financial industry. Jonathan specializes in the VA home loan and is extremely motivated to deliver quality results, combined with top-notch customer service. He takes pride in being able to help his clients achieve their homebuying goals and doing this in a very efficient manner.
Jonathan is originally from Moberly, Missouri and graduated from the University of Missouri with a bachelor's degree in Personal Finance.
In his personal life, Jonathan enjoys spending time with his family, consisting of: brother Zach, sisters Lindsey and Lauren, and parents LeAnn and Pete. In his free time, Jonathan enjoys traveling, cooking, spending time outdoors, playing sand volleyball, and rooting for his alma mater Missouri Tigers.
Jonathan Koenig
Loan Officer NMLS #1758193
| Office | 800-814-1103 x2863 |
|---|---|
| jonathan.koenig |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 74 customers have said about Jonathan Koenig
Really you need a scale that goes to 15. They did such a wonderful job and made it so easy for me overall. I will recommend all of my friends in the market to Veterans United. Thank you so much for making my journey so easy.
Joseph Clay
Veterans United explains everything you will need and want. There are very professional 💪🏾I’m so happy I went with you guys, very caring they go out there way to help you…
Having no experience in buying a home, it seemed pretty easy with the help from staff at Veterans United!
From Jonathan to Katie… everyone was phenomenal. Would 100% recommend Veterans United. Top notch…
Professional from beginning to end!
They financed my loan. That was the good part. The web site is reasonably easy to use which is also good. Now for some minor nits. It would be nice to send feedback directly to the people I'm working and track it from the website rather than working almost exclusively through email. I found no way to comment on the TODO items or when I'd uploaded documents (except in a couple of instances). The worst part of the process is that communication was at times sporadic and the information around my closing date caused me to have hardship while in the process of traveling to my new location (i.e., my closing date was estimated but not finalized until 2 days before when my travel time to my new location was a minimum of 2 days with advanced planning needed). Further closing was pushed back from a Friday to a following Monday when the underwriters needed more information about something i had told them about two weeks prior. when I had a moving van I needed to turn in on Saturday. Delaying closing meant I had to unload the van into a storage unit and then take things over piecemeal in my vehicle after closing did happen. It might be better to have not setting a closing date until AFTER "cleared to close" was established. I was also asked to read and sign certain documents "right away or closing could be delayed" during times when I was busy driving halfway across the country in a vehicle.
Response from Veterans United
Hey Michele,
Thank you for taking the time to share such a detailed look at your experience. I’m glad to hear the website worked well for you and that the loan itself came together, but I’m really sorry for the parts of the process that made things harder than they needed to be. It shouldn’t feel difficult to give feedback, track what you’ve submitted, or know where things stand, and I can understand why relying mostly on email didn’t give you the clarity you were looking for.
I’m also really sorry for the confusion and back-and-forth around your closing date. Traveling, planning a move, and trying to coordinate everything on a tight timeline is already a lot, and the late updates and schedule changes clearly added unnecessary hardship. Being asked to review and sign documents while you were driving and then having to adjust your move because of timing issues is not the kind of experience I want any of our borrowers to have.
I’d really like the chance for my people to dig into the specifics you mentioned and better understand what contributed to all of that. If you’re open to talking, you can reach us anytime at 1-800-212-5200 or ClientAdvocate@vu.com. I appreciate you taking the time to explain what this felt like from your side, and would like to help if possible.
