The app needs ro be optimized for iPad. I have a hard time reading somethings and I use iPad for those things. But even with the iPad the app is still formatted for iPhone.When I ask what else is needed when wanting a complete comprehensive list. I want to know what exactly it is that needs to be completed. Not have some things completed, then asking the loan coordinator, they tell me thats it. Then something comes up. Be more transparent. it's what has made part of the process aggravating. The lack of transparency when completing things things that I thought were it.Some of the requirements that were asked were a bit much expecialky since I couldn't move forward in some cases. Like abour me being a remote worker. That holding things up had me looking at competitor lenders like USAA and Navy Federal. I was about to do juts that if it wasn't for Karlie taking up on that.

First time home buyer 68 years old and they made it so easy to understand and to do all the steps necessary. I am now a homeowner

I had a wonderful experience with Veterans United and I could not have asked for a better team. Mr. Jeffrey Howard and Mrs. Karlie Clark were amazing; they were always available and prompt to answer my questions and they just made the home buying process smooth making it a great experience overall.