Kendall Haun’s team at Veterans United made it easy for me to get our house in Tennessee. We love it. The process was pretty easy as the team had everything listed for us to do to get approved. Thank you Kendall for your help with the purchase of our new home.

This is my second time using Veterans United and if I can buy 22 more houses I would use Veterans United for all of them

Although the process was unexpectedly lengthy, VU ensured that my rights as a buyer were protected, secured the best interest rate possible, and got me a great deal on insurance to boot! Better than I could find elsewhere, which was quite a surprise for me.
From start to finish, I was taken care of. Highly recommend Veterans United for any vets using their VA benefits to purchase their home. They are the REAL DEAL!

had a very disappointing experience working with this team. Communication was consistently poor—we had to repeatedly follow up just to receive basic updates, and we never felt like a priority.Kendal and Donna were often unprofessional and dismissive. On multiple occasions, they emphasized how busy they were or mentioned upcoming vacations, which only reinforced the lack of attention given to our file. Most concerning, Donna accidentally included me on an email where she was making fun of me, which was completely inappropriate and unacceptable.Additionally, the appraisal process was handled extremely poorly. The report contained numerous errors—over eight corrections were needed—including incorrect names and inaccurate information. This significantly delayed the process and added unnecessary stress.Overall, this was a frustrating and unprofessional experience from start to finish. I would not recommend this team and will not be using them again.

Easy process, up front realistic quotes and superb customer service.

Great job on everyone involved in the entire process!!

Process was smooth and efficient and communication was superb !!!

I would definitely recommend Veterans United, great service and good staffs. The only thing I don't really like they asked for things that don't even make sense. Things that don't even related to the loan in my opinion. There are couple things they are that are redundant. I didn't like the fact that they finished they verify sources of income and employment verify then they issue the pre-approval letter, later it took longer to close because they said "oh your employment history is not cleared yet". Other that, everything else was smooth.

The quick flexible team worked swiftly to accommodate my changing circumstance in terms of the type of loan I desired after an illness in the family.