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Veterans United Employee Louie Nieman

Louie Nieman

Louis “Louie” Nieman worked for over 12 years in the insurance industry in multiple fiduciary positions. Louie and his wife Adriana have been married for over 6 years. They have two children, Asher who is 4, and Elias who is 2, and the four-legged family member, Cooper. Louie is originally from St. Louis MO, where he met Adriana playing adult kickball. After moving to Adriana’s home town of Columbia MO, they opened their own adult kickball league and now put on annual fundraisers for Welcome Home Inc. to give back to veterans. Louie loves spending time with his family. He also plays hockey, and coaches youth hockey as the resident goalie coach for many age levels at the local ice rink. An avid St. Louis Blues fan, you will find him watching his beloved team, or out enjoying the weather catching some fish, or swimming with his family. The son of a veteran, and nephew of several who served, including one uncle who paid the ultimate sacrifice at the Battle of the Bulge, Louie has a passion to serve those who have served.

Veterans United Employee Louie Nieman

Louie Nieman

Loan Officer NMLS #1860264

Contact Information
Office 800-814-1103 x4367
Email louie.nieman@vu.com
Address 550 Veterans United Drive
Columbia, MO 65201

Reviews

See what 270 customers have said about Louie Nieman

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Veterans United is awesome. Recommend any Veteran to use this lender. Great communication.

5 out of 5 Stars

Great team.

4.5 out of 5 Stars

Lots of moving parts but everyone communicates well.

5 out of 5 Stars

We closed on time which has been great for my family. The team at Veterans United have all been great and the process went smooth. VU has a great group of people that work with you

5 out of 5 Stars
5 out of 5 Stars

It was a process that was made easier by the loan team. The loan officer did a great job.

5 out of 5 Stars
1.5 out of 5 Stars

The communication throughout our mortgage process was consistently poor, and our Loan Officer did not stay on top of critical details. Several times, he simply “forgot” to tell us important information—such as needing an additional $3,400 in “rainy day” funds beyond closing costs.We also had repairs required by the lender outside of the appraisal, which he failed to disclose until the last minute. This caused our closing to be delayed by almost a week. We traveled 600 miles (one way) to complete the initial repairs, and despite asking multiple times for a full list of what was needed, we never received one. After my husband returned home, we were told—just two days before closing—that additional painting was required.It took four days just to get a clear answer about what was needed for the loan to be funded. During that time, I had already wired the closing costs and signed all the closing documents. I had asked directly for wire instructions days earlier, yet I received a text later acting as if we had never discussed it. When I reminded him that we had, he blamed memory issues on PTSD.The entire team seemed disorganized and rarely on the same page. The process ended up costing us far more money than it should have, and the communication was extremely frustrating. Our Loan Officer always had an excuse, and during only our second conversation, he became aggressive and noticeably unstable.This home was meant for my daughter, and the experience was far more stressful than it needed to be.If you want to have a video and our story for your Facebook marketing, I am happy to share our journey.

Response from Veterans United

Hey Aubrey,
Thank you for taking the time to share everything that happened. I’m really sorry to hear how confusing and stressful this process was for you and your family. You should have had clear information, consistent communication, and a full picture of what was needed long before closing, and it’s upsetting to hear how many details were missed or shared at the last minute. Having repairs added unexpectedly, traveling such a long distance, and still not getting direct answers would have been incredibly frustrating for anyone.

It’s especially concerning to hear how long it took to get clarity about what was required for your loan to move forward, and how you felt caught in the middle after already wiring funds and signing documents. The back-and-forth, the delays, and the feeling that you couldn’t rely on the information you were given made an already meaningful purchase much harder than it needed to be. When this home was meant for your daughter, I can only imagine how much more personal and challenging that stress felt.

I’d really like the chance for my advocate team to look deeper into what happened and understand the full situation from your perspective. If you’re open to talking, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com so we can go through your concerns together.

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