With over 25 years of experience in the customer service and financial industry, Suzie is passionate about educating and helping others achieve home ownership.
In her free time, Suzie loves being with her husband and two daughters, crafting, teaching, volunteering for the Central Missouri Honor Flight and being outdoors, especially on her family cattle farm.
| Office | 800-814-1103 x6518 |
|---|---|
| suzie.naeger |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
I would respond immediately to there request and have to wait 3 or 4 days for a response from them ornate to call and ask what was going on. Made me really want to give up
Response from Veterans United
Hi Carletta,
I’m really sorry for the delay in communication. Having to wait days for a response after replying quickly on your end is frustrating.
You should feel supported throughout the process, and I’m sorry we fell short here. I’d like to look into this further if you’re open to it.
You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Always helpful when we needed help!!!
I have now purchased my second home through Veterans United and have been more than pleased with the process. The personnel have been exceptional. The To Do list was invaluable and kept the process smooth as silk. Bar none the absolute best home buying experience ever. Don't change a thing.
The team at Veterans United was exceptional. Every inquiry was addressed immediately, and they treated every concern with equal importance, regardless of scale. The staff was friendly, knowledgeable, and transparent, providing expert guidance throughout the entire process. A special thank you to Suzie, Jaclyn, and the rest of the team for their wonderful support. Veterans United will be our first and only choice for all future home purchases.
This team at Veterans Home United are totally awesome. They were thorough, professional, very friendly, and very quick in the home loan process. So glad we went with them. They treat you like family, not a number. I highly recommend this company and all the staff. Thank you for making this process easy. Scott n Michelle
Suzie was fantastic from start to finish, she did everything she said she would do from day1and then some. We have a terrific interest rate as industry bench marks go. All of our questions were answered fast & efficiently. I’m so glad that Suzie was our loan officer she assisted us with our decision to put more money down to buy our interest rate down and reduce the VA fees we have a great interest rate and more than affordable mortgage payment. Thank you Suzie and your team for helping us step by step.
What a great service. Accommodation with my delays was greatly appreciated. Thank you Jacob and Suzie for all you excellent work.Al Allsman