With over 25 years of experience in the customer service and financial industry, Suzie is passionate about educating and helping others achieve home ownership.
In her free time, Suzie loves being with her husband and two daughters, crafting, teaching, volunteering for the Central Missouri Honor Flight and being outdoors, especially on her family cattle farm.
| Office | 800-814-1103 x6518 |
|---|---|
| suzie.naeger |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Suzie hears my need addresses it professionally and is always available to clarify process or questions i might have. Love this team!
the team we had knew what they were doing, and when it needed to be done. not to mention had the patience needed to deal with first time homebuyers who had absalutley no idea what they were getting into. it was a pleasant surprise to find individuals who were not irritated by stupid questions at all hours. They worked awesome together. it was a relief not to have to deal with inner office strife. They all went above and beyond for us, stuck with us through meltdowns and celebrated with us when the keys landed in our hands. I would do it again!!!!
Suzie was amazing. She explained every step every number and every option. As a very young first time homebuyer I could not have asked for better.
I would respond immediately to there request and have to wait 3 or 4 days for a response from them ornate to call and ask what was going on. Made me really want to give up
Response from Veterans United
Hi Carletta,
I’m really sorry for the delay in communication. Having to wait days for a response after replying quickly on your end is frustrating.
You should feel supported throughout the process, and I’m sorry we fell short here. I’d like to look into this further if you’re open to it.
You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Always helpful when we needed help!!!
I have now purchased my second home through Veterans United and have been more than pleased with the process. The personnel have been exceptional. The To Do list was invaluable and kept the process smooth as silk. Bar none the absolute best home buying experience ever. Don't change a thing.
The team at Veterans United was exceptional. Every inquiry was addressed immediately, and they treated every concern with equal importance, regardless of scale. The staff was friendly, knowledgeable, and transparent, providing expert guidance throughout the entire process. A special thank you to Suzie, Jaclyn, and the rest of the team for their wonderful support. Veterans United will be our first and only choice for all future home purchases.