Zach Ward
Zach grew up in various parts of the country and graduated from the University of Missouri with a Bachelor's Degree in Business Management and Entrepreneurship. He is a passionate loan officer dedicated to making a difference in the lives of veterans through helping them achieve the dream of homeownership. Having personally utilized the VA loan with his wife who is an Air Force veteran, he brings a unique perspective to the table and is well-equipped to enhance the home buying journey for veterans.
When Zach is not working, he enjoys spending time with his wife Zoe and two dogs Myla and Frank. He also enjoys spending time with his family at the Lake of the Ozarks, racing his car, and staying active in the gym.
He believes that there is nothing more rewarding than serving those who have served. Your business and your referrals mean the world to Zach.
Zach Ward
Loan Officer NMLS #1828991
| Office | 800-814-1103 x5047 |
|---|---|
| zach.ward |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 178 customers have said about Zach Ward
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Everyone at Veterans United helped us with all aspects of us securing our loan. They were friendly and professional. They guided us in the process. Their help made our stress level be low. We would use them again and highly recommend this company.
Phenomenal Customer support from start to finish. I had a lot of questions, they had all the answers.
Too many negative surprises. honestly if I had known how the whole process was going to be I would not have done it
Response from Veterans United
Hi Bryan,
I’m really sorry to hear how this experience unfolded for you. Feeling caught off guard by unexpected steps or requirements during such an important process can be incredibly frustrating, and I understand why you’d say you might have made a different decision if everything had been clearer from the start.
We aim to set accurate expectations and communicate proactively throughout the loan process, so it’s disappointing to hear that this wasn’t your experience. Your feedback about the surprises along the way is important, and it highlights where we need to do better.
I’d appreciate the chance to learn more about what happened and see where we can provide clarity or support. If you’re open to it, please reach out so I can take a closer look at your situation.
You can contact me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up as soon as possible if you reach out outside those hours.
Sincerely,
Claire S., Client Relations Manager
Great service. Great people.
