Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.

Easy

While we had some rollercoasters with the original loan, we chose to refi with VU for an easier streamline process. And it was. Easier than I expected. We’re not sure how the numbers worked for the higher loan totals when some was to be waived because it’s a current account but sure the real loan amount will be reflected when the final is fine as our loan agent explained how it goes.

Team service was OutStanding, support was given from beginning to end a very pleasant experience...

Awesome responsive service from the first inquiry to closing day. The team was extremely friendly, knowledgeable and efficient. Using the app to complete items was very simple.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

Leah Klasing was amazing as well. Very professional. Very helpful and informative throughout the whole process. The whole team was on point and professional the whole time and always let me know what was going on and helped when it was needed. I will definitely use the VU home loan again in the future.

Carma was extremely helpful and friendly.