Connor Brandt
Connor Brandt has been helping Veterans utilize their VA home Loan since 2021 and is passionate about helping Veterans achieve their dream of homeownership. Connor grew up in a small Missouri town where he would spend his time outdoors, at the family cabin, or fishing on the Missouri river. Connor graduated from the University of Central Missouri with a Bachelors in Business Administration. He spends most of his time with family and friends, enjoying Chiefs Football, being physically active, or cooking a nice meal.
Connor Brandt
Loan Officer NMLS #2146712
| Office | 800-814-1103 x5426 |
|---|---|
| connor.brandt |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 57 customers have said about Connor Brandt
Overall, I appreciate the work everyone did to help put me in my dream house. But the experience was far from 'great'.Communication was absolutely terrible. The first 2 weeks of the process, I called every single day and did not receive a call back until almost exactly 14 days from my first call attempt. This trend mostly continued until about 2 weeks from closing. It definitely got better towards to end (with Josh and Connor, anyways). Twice i requested a call from Eric and never received those calls period.The documentation requests coming in 3 days before close was inexcusable. Retrieving W2's from past employers is not a simple process, especially when on of the buyers works for the government. I understand mistakes happen, but we were in underwriting for almost 40 days, that was ample time for review. And when my realtor, the sellers realtor, and I expressed concerns about this, we were told 'it wasnt a big deal' then immediately after I was told closing may have to be pushed to the following week if we didnt get clear to close the following day (the DAY before closing). That was not an option as my family of 4 had no where to go if we weren't able to close on Friday.Overall, I do appreciate the work that went into this purchase, but the communication has to improve in the future for me to use or recommend VU again, as well as timely review and processing of documents. For what its worth, everyone was very friendly and knowledgeable and was able to answer all my questions when asked.
Response from Veterans United
Hi John,
Thank you for sharing such a detailed review, and I’m really glad we could help you get into your dream home. That said, I’m sorry the experience didn’t feel as smooth or supportive as it should have, especially when it came to communication.
Not receiving callbacks early on and having to follow up repeatedly would be incredibly frustrating. I also understand how stressful those last-minute document requests and the uncertainty around your closing timeline must have been, especially with your family depending on that date. You deserved clearer expectations and more proactive updates throughout the process.
I do appreciate you recognizing the efforts of Josh and Connor and the knowledge of the team, but it’s clear we fell short in consistency and timing, and that matters.
If you’re open to it, I’d really like to learn more about your experience and take a closer look at what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through everything together.
Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up as soon as possible if you reach out outside those hours.
Sincerely,
Claire S., Client Relations Manager
Veterans United made my entire experience smooth and easy. I have many friends and colleagues that tell me that buying a home is a stressful experience but Connor Brandt and the res of the team made my experience stress free and easy!
Conor and Eric went above and beyond making things easy for me to understand. Christian was very helpful with setting up the utilities. Over all I would say this being my first and only home buying experience I'm glad to have had such a caring and professional team. Thanks guys!!
Connor and Tyler make a great team. Very organized and helpful every step of the way.
The entire team was communicative, responded to every question in a timely manner, and all had great personalities to get along with and make this stressful time easy!!
This will be the best home buying experience of your life. Like butter on a cheese sandwich, Veterans United made this experience toooo good. Easy, professional, impeccably organized and precise during the entire process. Absolutely impressed. I salute you Veterans United, thanks.P.S. Connor B is an absolute legend.
