Hello, Veterans United processing of my VA Loan was smooth, Little stress. They arranged for a great realtor for me. They made me aware of the benefits I could use to obtain a home. These particular benefits, I had know idea they even existed. When they worked on my loan they had a whole team of people working my loan. And they did a fantastic job of explaining things. They all are very professional and polite. They gave correct information When I asked questions and were Johnny on the spot giving me a answer. They always returned calls, emails and text the same day or the vary next day. Most of the time they simply answer the phone or respond to text & email immediately and to me that is part of the great customer service they provided. I can honestly say if you need a VA loan I highly recommend Veterans United.

There were a few glitches, but, overall, they did a good job.

VU was an amazing experience for our first-time home buy. I was continually impressed with how much thought and effort they've clearly put into crafting the experience: they covered all bases. I felt highly valued as a person. Dean Crippen was our awesome loan officer. He and his associate Sean Allen (equally awesome) were both energized to get the win for us. Dean and Sean were diligent about keeping the process on track and moving forward quickly, keeping all parties connected in. We started the process on May 22 and closed on the house, keys in hand, on June 24. That's speed! They were highly communicative and knowledgeable. I couldn't ask for a better experience. My family and I are so happy with our new home.