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Veterans United Employee Katie Hayes

Katie Hayes

I am proud to serve those who have served our country. My husband and I used a VA Home Loan to purchase our first home. As your loan officer, I will strive to make your home buying experience enjoyable.

I was born in Texas, raised in Wisconsin and graduated high school in Missouri. I have my undergraduate degree in Business and my MBA from the University of Missouri. My husband Aaron, also a Veterans United employee, has served in the Air National Guard for 12 years.

I am here to answer your questions and I am looking forward to working with you!

Veterans United Employee Katie Hayes

Katie Hayes

Loan Officer NMLS #943102

Contact Information
Office 800-814-1103 x3924
Email katie.hayes@vu.com
Address 550 Veterans United Drive
Columbia, MO 65201

Reviews

See what 1,175 customers have said about Katie Hayes

Photo submission from Joseph P.
5 out of 5 Stars
5 out of 5 Stars

Thank you so much for all your help whether it was a question or concern you were there

5 out of 5 Stars

Much love to Katie and the team man they are fucking dope!!! Sorry for the profanity!

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Excellent and Exceptional!!!

5 out of 5 Stars
5 out of 5 Stars

Katie was amazing and always made sure to answer all our questions- even the little ones that seemed obvious but clarification was needed! Would recommend her 10x over.

5 out of 5 Stars

Very knowledgeable and very helpful throughout the entire process. Great personality always sounding positive when speaking over the phone.

5 out of 5 Stars
0.5 out of 5 Stars

Without consulting me, katie sold me a $260 point in order to eliminate an $1,800 lender's credit. When I tried discussing the loan, I was told we had to wait until the next disclosure. At the next disclosure, I asked and received a rude and dismissive answer. It took repeated calls and insistence for Katie to finally give me the point payoff. Only after all this, and repeated pushing, did Katie finally tell me about the $1,800 credit. Then failed to provide the disclosure until I escalated to the Customer Advocate team.

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