Matt Marstall
Matt Marstall is an expert in the VA Home Loan, with experience in the banking and insurance industry since 2004. Matt and his wife, Julie, have been married for 10 years and have three little boys. Matt grew up in St. Louis, MO, and he enjoys spending time with his family.
Matt Marstall
Loan Officer NMLS #1247522
| Office | 800-814-1103 x4911 |
|---|---|
| matt.marstall |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 580 customers have said about Matt Marstall
I cannot say enough about Matt and his team! They were the highlight of the entire home-owning process, providing consistent, quick communication every step of the way. Matt and his team answered all of our questions and truly advocated for our needs. Veterans United respected us as people, not just an account or number. We recommend them to everyone!
I am disappointed in Veterans United after half a dozen transactions in the last decade. Congrats on the quickest close for a botched transaction. These newbies need to understand that salespeople in The Villages are not held to the same standards as realtors. They are predatory. I do not want another veteran to end up in this situation. Highway rest stops are built with more environmental protections in place than 1978 Lockett Lane, situated along the Florida Turnpike and rattled with noise, truck, bus & vehicle emissions, etc. There are not enough trees planted to absorb any of it.
Response from Veterans United
Hi Robert,
I’m really sorry to hear how disappointing this experience was, especially after working with Veterans United multiple times over the years. I understand why this feels like a letdown, and I hear how strongly you feel about protecting other veterans from going through something similar.
I also want to acknowledge your concerns about the property itself. VA appraisals are limited to assessing value and basic safety at face value, and they don’t account for factors like long-term noise, environmental conditions, or surrounding emissions. That’s why a separate home inspection is so important, though I know that doesn’t lessen how frustrating this outcome feels now.
I’d appreciate the opportunity to better understand what happened and hear more about your concerns. If you’re open to it, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
The team at Veterans United was awesome! They were easy to work with always answering all our questions. They made the process easy to maneuver. I would highly recommend them if you want a VA loan.
Sue and Gary Shook
Everyone was very helpful and always so quick to respond.
Thank you to all on the team. You’re all phenomenal! As much as I never want to buy another house ever again…because, well, moving stuff ;) I’ll be back if the event ever occurs again. Thank you!!
The loan team was always there for me and answered every question I had. Justin Colley was very easy to work with.
