I have been in the mortgage industry for 13 years & thrive on making dreams come true for first-time homebuyers.
| Office | 800-814-1103 x3374 |
|---|---|
| mohare |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Used car dealership of the mortgage world. I was lied too... alot even in text messages, phone calls not returned. I had to call from a friends phone just to talk to someone it took over a week. Fortunately I work with veterans like myself, thousands a year. I will definitely recommend staying away from Veterans United. I will also be filing a complaint with CFPB, state rep and contacting the V.A. This company purposefully backs people in a corner, plays games and then your stuck having to use you guys. Your taking advantage of service members who have fought for this country. I will let it be know.
Response from Veterans United
Hi Andrew,
I'm sorry to hear how frustrated and disappointed you've been by your experience. I understand why you felt compelled to share your concerns, and I appreciate you taking the time to do so.
I take feedback like this seriously, especially when it comes from a Veteran. While I can't address the details of your loan or respond to specific claims in a public forum, I can share that your concerns have been brought to the attention of my Client Advocate team and are being reviewed. My goal is to ensure your feedback is heard and that your experience is carefully evaluated.
If there's anything additional you'd like to share, or if you have questions while the review is ongoing, you can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday, 9 a.m. to 5 p.m. CST, and if you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Maureen and the team were a pleasure to work with and I appreciate the time and effort they put in to get me into my new home!
Maureen was really GREAT to work with. Her and Anthony worked hard and got me where I needed to be with my purchase. I can’t thank them enough for all their help and support.
Second loan with Maureen. She is the best