Mickey Mendoza
Outside of the office Mickey stays busy with his family, Ashley, MacKenna, and Maddox. Ashley is a registered nurse. Most recently, she has been a school nurse for the last eight years. MacKenna is a sixteen year old junior at Rock Bridge High School. She is very involved in competitive cheerleading. Her team earned a fifth place national finish at Disney World. Maddox is a thirteen year old eighth grade student. He loves soccer, football and track and field. The family also includes two dogs: Luna and Josie; and two cats Geronimo and Guppy. Needless to say, the Mendoza home is full.
As a homeowner for the last twelve years, Mickey is excited to serve you in finding your dream home. With several years working in the mortgage industry, including five years as a realtor, and the last two years as a loan specialist and loan officer. He is a great resource for all your questions, whether you are a first time homebuyer, or have bought homes in the past.
Mickey Mendoza
Loan Officer NMLS #2506409
| Office | 800-814-1103 x1617 |
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| mickey.mendoza |
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| Address | 550 Veterans United Drive, Columbia, MO 65201 |
Reviews
See what 14 customers have said about Mickey Mendoza
Predatory pricing practices and extremely poor communication throughout the loan process.I made it clear to my loan officer multiple times that I did not want points and that any remaining lender credit should instead be applied toward reducing a car loan obligation. Despite those instructions, the credit was used for a rate buy-down against my wishes. This was addressed so late in the process that it was presented as though there was no realistic opportunity to correct it before closing.Another major issue was our rate lock expiration, which resulted from an unavoidable probate delay after one of the sellers unexpectedly passed away. This circumstance was entirely outside of our control, yet Veterans United refused to reasonably accommodate or waive the rate lock extension despite the extenuating circumstances.Communication throughout the transaction was consistently frustrating. I repeatedly had to follow up for updates, ask for explanations when issues arose, and push for clarity regarding my own loan file. Instead of being proactively guided through the process, I often felt left in the dark until I persistently checked in myself.Much of this frustration could have been avoided with proper communication, transparency, and timely explanations. Instead, we lost thousands of dollars at closing and were forced to advocate for ourselves at nearly every stage of the transaction.This was my second loan with Veterans United, and after this experience, I would not use them again. Unfortunately, I would strongly encourage other veterans and military families to carefully consider alternative lenders.
Response from Veterans United
Hi Ty,
Thank you for taking the time to share your experience. I’m truly sorry to hear about the frustration you encountered throughout your loan process, especially after previously working with us. It’s clear this experience did not meet the level of communication, transparency, and support you expected or deserved.
I understand how upsetting it must have been to feel that your preferences regarding lender credits and discount points were not honored. Conversations surrounding rate buydowns and loan structure should always be clear, and I’m sorry you felt those concerns were not properly addressed before closing.
I’m also sorry for the added stress surrounding the rate lock extension during an already difficult situation involving the seller’s probate delay. Communication is one of the most important parts of the homebuying process, and it’s concerning to hear that you felt left to manage updates and seek clarity on your own rather than being proactively guided through the process.
We appreciate you bringing these concerns to our attention. Feedback like yours helps us identify opportunities to improve both our communication and overall client experience. If you’re open to discussing your experience further, we would encourage you to reconnect with our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Easy, had all the help we needed to get through this home buying situation
I am just blown away at how great the team was! They made it happen! Thank you!
Refinancing is a nightmare. Ours was a little complicated. Mickey and Justin soldiered thru it for us. Even tolerating our constant questions. Great communication and lots of patience from both of them.
Mickey was fantast, and reliable(give the man a raise!), he was very on top of it for us but the underwriting process wasn't great but maybe that's typical. Got asked same questions several times that we wrote out. And communication could have been better between departments. I will say we did go thru several houses before finding right one so that whole deal is a process within itself. But it the end we got our home so thank you!
