Rob Weigand has been working with home buyers since 1996 when, as a licensed realtor, he put his first family in a home of their own. The mortgage industry was a natural transition for Rob and he has become well versed in VA home loans as well as other mortgage products. Outside the office, you will find Rob cruising around the back roads on his motorcycle or catching one of his favorite sports teams in action. Rob also enjoys staying active in his church and spending time with his wife of 18 years and 2 little girls.
| Office | (800) 814-1103 ext. 4340 |
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| rob.weigand |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
All the Veterans United staff were very helpful.
Rob, Kellie, Audrey, etc, were wonderful.
They answered all my questions and made every effort to be as helpful as possible.
I was told that I would get $1,400 back from refinancing only got back $400 so I was misled and unhappy with my agent
Response from Veterans United
Hey Burney,
I’m really sorry to hear this experience left you feeling frustrated and unhappy. I can understand how disappointing it would be if the amount you expected back from your refinance didn’t match what you ultimately received.
Oftentimes with a refinance, borrowers may receive a separate escrow refund from their previous mortgage servicer in addition to the funds associated with the new loan. Even so, I understand how important it is for expectations and details to be communicated clearly throughout the process, and I’m sorry this experience left you feeling misled.
I’d be happy to look into this further and review your experience in more detail. If you’re open to it, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. If you contact us outside those hours, we’ll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Veterans United is great. I've used them twice now. When we got to our new house on closing day, there was a care package in the driveway with books and toys for the kids.
Veterans United is the best. They made the process of buying our home very easy. The whole team is grade A!
The ENTIRE TEAM IS AMAZING!! Rob was so quick responding to questions and changes. Aaron was great too, always helpful! And Audrey was a complete helpful JOY to work with. I truly couldn't put together a better team if I had to.