Ryley Lyons
Ryley has been working at Veterans United since 2019 and he loves getting the opportunity to help those who have served our country. He was born in Stayton, Oregon and lived there for a few years before moving to New Franklin, a small town in Central Missouri. With a background in sales and plenty of experience helping Veterans begin their home buying journey, his goal is and has always been to help make the process of using the hard earned VA home benefit as stress-free as possible.
Ryley is all about spending time with family and friends, playing country music, and watching the Celtics lose another Eastern Conference Finals. He loves the chance to go on a long walk (or very short run) with Katerina, his lovely girlfriend, and his duo of dogs, Buck and Blue.
Ryley Lyons
Loan Officer NMLS #1929844
| Office | 800-814-1103 x4958 |
|---|---|
| ryley.lyons |
|
| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 84 customers have said about Ryley Lyons
Everyone on this team was so helpful walking us through this system making it as comfortable as possible, even when glitches happen not their fault., they were patient and so helpful. They truly care about veterans in my opinion. Thanks.
I have been trying to get Veterans United to recognize Disabled Veterans for property Tax purposes Ryley doesnt seem to understand that in the state of New Mexico they signed in there constitution Disabled veterans are exempt based on there percentage of disability they get that percentage off of there property tax. Example Im 80% disabled so I get 80% off my property tax. I have certification from the VA of that exemption and have uploaded to the VU's portal plus a 10,000 property tax exemption. I have filed these exemptions with the Valencia County Tax Assessors office. But the property tax is still on my loan documents. Fidelity Escrow here in New Mexico knows about this tax exemption but cannot do anything it until VU fixes loan documents.
Response from Veterans United
Hi Stephen,
First, I want to thank you for your service. I’m truly sorry for the frustration this situation has caused.
I can understand how upsetting it must be to have submitted your VA disability documentation and county exemption paperwork, yet still see property taxes reflected in your loan documents. When you’ve taken the proper steps with the VA and the county assessor, you should feel confident the information is being handled correctly.
Property tax exemptions, especially those tied to disability ratings, can involve coordination between the county, escrow, and loan servicing, but that does not make it any less frustrating when things do not appear to reflect what you’ve already provided. I’m sorry this has felt like an ongoing battle.
I would really like the opportunity to personally review your file and better understand what’s happening with the documentation and escrow setup. Please reach out to me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday. If you contact us outside those hours, we’ll typically respond the next business day.
You’ve done your part, and you deserve clear answers. I appreciate you bringing this forward and would welcome the chance to help get clarity around it.
Sincerely,
Claire S., Client Relations Manager
Ryley and the whole veterans united team were nothing short of exceptional, they made buying my first home hassle free and I’m very thankful I chose them for my home buying!
I work on the other side of the planet, these have bent over backwards to work with and guide me every step of the way. Even when I have up, they worked tirelessly to get it done. Love this team.
Ryley Lyons was outstanding always answered the phone and answered any and all questions I threw his way.
Jenny Love on the other hand was the complete opposite would not recommend her to anyone. Never once did she answer the phone or ever called me and waited till last minute on a lot of things.
The people from Veterans United worked hard to help us understand and be comfortable with the complexities of buying our home. Rylee Loans, Grace Walther, And our Realtor Vickie from VU went the extra mile to make this entire process smooth from the beginning.n
Rylee was superb! Communicated, explained, and was very kind and understanding.
