Toby has been in the sales and finance industry since 1996. He has always enjoyed helping others. He has two daughters and is an avid outdoorsman. Growing up in the river hills of southeast Missouri taught him how to work hard and be appreciative. Toby enjoys spending time with his daughters as well as hunting, fishing, cycling, and hiking with his dog.
| Office | 800-814-1103 x6505 |
|---|---|
| toby.clifton |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Veterans United (VU) made the purchase of our new home as easy as possible. Any delays with the purchase were with the builder, and VU kept us informed through the entire process via text, email, and phone calls. My online MVU account was a great tool.A big shout out to Toby and Zach for making our home purchase a smooth and easy process.
I wasn't sure if I will ever close but Toby stay with me, kept it professional you rarely heard of these days. If I ever see a veteran that need a home I would tell them to reach out to veteran United and ask for Toby Clifton he know what he doing.
Toby was great to work with. He was very understanding and accommodating and helped in every way he could.
I would not recommend veterans united they do not look out for needs of veterans. I headed out to tobi Clifton several times, but no email, call, text. Back. When i asked questions none where answered. This was the worst decision I have made in life trusting things company with my needs. The services were piss poor id never work with Tobi again I do not want anything to do with Veterans United
Response from Veterans United
Hi Joshua,
I’m really sorry to hear how strongly you feel about your experience. Not getting calls, texts, or emails returned and feeling like your questions went unanswered is incredibly frustrating, especially when you trusted us with something as important as your home loan. That is not the experience I want any Veteran to have.
Your feedback about communication is serious, and I would truly like the opportunity to look into what happened and better understand where we fell short. While I can’t change how this has made you feel, I can listen and make sure your concerns are addressed appropriately.
If you’re willing, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
The entire Veterans United team was outstanding! They contacted me at every step to make sure that I knew what was going on and I understood what was going on. I never had to call them or contact them to clarify anything or find things out. Thank you for your dedication!