Toby Clifton
Toby has been in the sales and finance industry since 1996. He has always enjoyed helping others. He has two daughters and is an avid outdoorsman. Growing up in the river hills of southeast Missouri taught him how to work hard and be appreciative. Toby enjoys spending time with his daughters as well as hunting, fishing, cycling, and hiking with his dog.
Toby Clifton
Loan Officer NMLS #1996257
| Office | 800-814-1103 x6505 |
|---|---|
| toby.clifton |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 177 customers have said about Toby Clifton
Our experience was amazing, Veterans United worked really hard to help us achieve our dream home! We are now happy home owners. Thank you Veterans United and the entire team!
Smooth start. Horrible bumpy ending once we got to underwriting, Constantly going in circles and honestly gave me the impression that I was being scammed until everything finally closed. Communication was scarce. And to find out this company has no actual affiliation with the VA leaves me speechless considering “Veteran’s” is literally in the name. Please consider a name change instead using that word as a cash grab to lure service members in.
Response from Veterans United
Hi Jessie,
I’m really sorry for how difficult the final stretch of your loan felt. Going in circles during underwriting and struggling to get clear communication can be exhausting, and I understand why that would leave you feeling uneasy right up until closing. That’s not the experience we want for anyone.
I also hear your concern about our name and VA affiliation. While we’re not part of the Department of Veterans Affairs, we are a VA-approved lender that focuses on serving Veterans and military families. Still, I understand how important clarity and transparency are, and I’m sorry if that wasn’t clearly explained along the way.
Your feedback about communication and the underwriting process is important, and I’d appreciate the chance for our Client Advocate team to review what happened and learn from it. If you’re open to reaching out, you can contact us at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
there was a lack of communication with any of my team
Response from Veterans United
Hi Elizabeth,
I’m really sorry to hear that communication felt lacking throughout your experience. That’s frustrating, and it’s not the level of support we want anyone to feel while going through the loan process.
If you’re open to it, our Client Advocate team would like to learn more and help however we can. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Honestly, I think my whole loan team did a great and amazing job with not just communication but keeping a professional but also more personal relations with the recipients of the loans. I would like to thank them for that and all the support that I got throughout the process
Great company that truly cares about America's Veterans...
