Eric Hermann
Eric Hermann is a proud husband of 25 years to Trina and father of three boys (one who also works at Veterans United Home Loans) and truly enjoys his work. Eric has a strong belief in our great country and a true appreciation for the men and women who protect and sacrifice everyday to keep our freedom. Eric enjoys University of Missouri sporting events and St. Louis Cardinals baseball along with riding motorcycles and traveling to tropical locations.
Eric Hermann
Loan Officer NMLS #128481
| Office | 800-814-1103 x3265 |
|---|---|
| ehermann |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 1,441 customers have said about Eric Hermann
What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.
1) read the fine print, because they will make sure they get their money, no matter if you get screwed.2) They inflate the number to make it seem better than what it really is. Trust me, go with Navy federal or USAA, for sure you’ll get a better deal.
Never again!
Response from Veterans United
Hi Luis,
Thank you for sharing your feedback. I'm sorry to hear you left feeling disappointed with your experience. I understand how frustrating it can be when the loan terms or costs don't meet your expectations. We strive to be transparent throughout the process, and I'm sorry we didn't earn your confidence.
I'd appreciate the opportunity to learn more about your concerns. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
EXCEPTIONAL SERVICE............
Initially I had a great loan officer, then he transfered me to a loan officer that didn't read her emails, didn't submit paperwork in a timely manner (10 days to submit is not timely), and often didn't answer the phone.
After searching for a lender I chose Veterans United and it was the best decision I’ve ever made. The process was quick and easy!
Horrible communication, felt like Veterans United was against us the whole time. They made us feel uncomfortable and unwelcome. I've used my VA loan 3 times now all with Veterans United. I will never use them again. I will let fellow Veterans now to stay away!@ Horrible service. Wish I would of used any other lender!
Response from Veterans United
Hi Daniel,
Thank you for sharing your feedback. I'm sorry to hear that your experience left you feeling unsupported and unwelcome. After choosing Veterans United for multiple VA loans, I can understand how disappointing it would be to feel that we didn't provide the level of communication and service you expected.
Your trust means a great deal to us, and I'm sorry that we fell short. I'd appreciate the opportunity to learn more about your experience and better understand the concerns you've raised.
Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Veterans United was a Godsent lender!!! Team Patton representatives were top-notch. Special thanks to Eric Hermann and Brandon Willis who made my process seamless. All of my questions were answered promptly. Every Veteran needing a home should try Veterans United. Thanks to the entire team...you were awesome!!!
Eric Harmon has always been awesome to work with. We will not work with anyone else.
