Jerry Simons’ experience in the military means he is familiar with the needs of Veterans and military families. He used his VA benefits to purchase a home and hopes to help hundreds of Veterans achieve their homeownership dreams. Originally from New York City, Jerry earned his associate degree in business management from Borough of Manhattan Community College and his Bachelor of Science in strategic leadership and security management in 2009 from Southwestern College in Winfield, Kan.
Before joining the Veterans United team as a loan originator, Jerry was a recruiter with the Army National Guard, and he still serves part-time. Jerry enjoys spending time with his wife, Nikki, who he met in the U.S. Air Force, and his children, Bladen, Kaiden, David and Alaina. Jerry is a big New York sports fan and believes the Yankees, Giants, Knicks and Rangers can all win championships in the near future.
Jerry, you did great to help my wife and I get into our first home. Thanks to you and your team! 10/10 all day!
From my wife (and I agree with every word!). We hoped you’d send a survey se we could rate all TENS!! Ross said, “I wish we could rate ELEVENS or even TWENTIES!!” Jerry, we just cannot express to you how extremely happy we are to have found YOU!!! Ross asked me how we found you and I just said it was s miracle, purely and simply a miracle. We felt complete confidence in your service and constant help. You were completely responsive to every call, text, and email. We have bemoaned the lack of service we receive in other areas of our life—We were so happy to have you to guide us through every single step, no matter the detail, you were more than willing to help us navigate the process.Can you possibly forward this email to your managers? It would mean the world to us if we could brag on you and let your company know what a jewel you have been to us!!Thank you for everything!! Here’s the chant and song my wife did after the notary left: “WE GOT A VA LOAN!!! WE DON’T HAVE ADJUSTABLE RATE!! WE HAVE A FIXED RATE!!!” We are so happy!! Thank you!!
Thank you for your clear communication and availability.
Jerry has been fantastic throughout the process. I have one day off a week and his team, him and my realtor have made this purchase easy. Thank you guys for all the hard work you do.
Jerry and Kate you are the best. Thank you for giving me exceptional service. You always kept me informed about my loan and answered questions quickly.
He truly helps when it matters the most
It was kind of a let down to be told we were all set and then every day something new popped up. I did not feel as though our case was handled as a case on its own and rather one that as lost in a shuffle and fumbled multiple times. Communication was not great. The team felt disorganized and incompetent.
Response from Veterans United
I'm really sorry this is how things went. Our Client Advocates will be looking into your experience for follow-up coaching opportunities with your loan team accordingly. I can assure you we'll listen and help however we can. We are available if you wish to share more details or we can look into anything else. You can speak with a Client Advocate at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re here to help always. Thank you again for bringing this to our attention.
Kendra, Client Relations