Shane Lowe
I am a father of three beautiful children, Harper, Channing, Scout and we are expecting another addition to the family in September. My wife Brittney also has the amazing opportunity of being a part of the Veterans United family. We are a family that loves our sports teams, the St. Louis Cardinals and the Minnesota Vikings. We love to be outside, particularly the swimming pool and BBQ’s with friends and family. I grew up in central Missouri, in a small town called New Bloomfield. My family, mom, dad, brother, and sister all served active Army, something I am very proud of. I went a different route out of high school; I was fortunate enough to have been drafted by the Colorado Rockies and played four years of minor league baseball. I then finished my degree at a small school, Central Methodist University. I was hired here at VU and have never looked back.
“Obstacles don’t have to stop you. If you run into a wall, don’t turn around and give up. Figure out how to climb it, go through it, or work around it.” – Michael Jordan
Shane Lowe
Loan Officer NMLS #1123167
| Office | 800-814-1103 x4358 |
|---|---|
| shane.lowe |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Reviews
See what 1,124 customers have said about Shane Lowe
First home purchase!!!
Closed 2 weeks late. Most documents sat in limbo. Communication from underwriting, the loan coordinator and anyone in between was terrible. No updates unless we reached out to them. It took weeks for documents to show up because both seller and buyer agents and our loan team were not in constant communication until after the closing date. This process costs me thousands of dollars while I had to afford temporary living because of the very late closing date. This was the worst home buying experience I've ever had.
Response from Veterans United
Hi Donavan,
Thank you for sharing your feedback. I'm sorry to hear about the delays and communication issues you experienced throughout your homebuying process.
I understand how frustrating it must have been to wait for updates, feel like documents were stalled, and experience a closing that occurred weeks later than expected. When a delay affects moving plans and creates additional living expenses, it can add significant stress to an already important milestone. I'm sorry that this experience left you feeling disappointed and unsupported.
I'd like the opportunity to learn more about what happened and review your concerns. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Everyone truly cares about you and your journey. Every step you take whether it’s into the unknown or familiar territory, they’re always at the ready and willing to do whatever it takes to get you to where you need to be. They lead with compassion, commitment, and courtesy. Whether you’re a first time home buyer or you’re on your second or third home, they take care of you like they’ve known you for years. 100% recommend
Emily is the best everyone else is either in team meetings or nasty like Abby
Response from Veterans United
Hi Kevin,
Thank you for sharing your feedback. I'm glad to hear that Emily made a positive impression on you. At the same time, I'm sorry that other parts of your experience left you feeling frustrated.
I understand how stressful it can be when important items arise close to closing, especially when you're trying to coordinate employment documentation, review updated disclosures, and complete signing on time. When communication feels rushed or it's difficult to reach the right person for answers, it can add unnecessary frustration to an already stressful process. I'm sorry that your experience left you feeling unsupported.
I'd appreciate the opportunity to learn more about your concerns and discuss your experience further. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Shane was extremely professional and helpful. He answered all of our questions no matter the time. I feel he went above and beyond!
Warm, Friendly, and answered tough questions I gave them. God Bless America.
We were honest when reaching out to veterans united and gave them a short time line. They worked with us and made sure we were ready the entire time. They made sure to answer all questions and were always available.
