Steve has been with Veterans United Home Loans since Veterans Day 2015 and is an expert in the VA home loan. He has helped thousands or Veterans and active duty service members qualify for and purchase homes using the VA home loan benefit (as well as helping civilians purchase homes using FHA and Conventional home loans). He graduated with a degree in Business Administration from University of Missouri-Saint Louis and likes to take his two boys fishing in his spare time. Thank you for your service and we are looking forward to getting the job done!
| Office | 800-814-1103 x 4294 |
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| steve.brockman |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Unorganized, unprofessional
Response from Veterans United
Hi Michael,
I’m sorry to hear this was your experience. Feeling like the process was unorganized or unprofessional is frustrating, and that’s not the standard we aim for. I appreciate you sharing this feedback.
If you’re open to it, I’d like to learn more and better understand what happened. Our Client Advocate team is available at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and messages outside those hours are typically answered the next business day.
Sincerely,
Claire S.
Client Relations Manager
Steve, Catrina and the rest of the team were absolutely amazing!!!!!! They made me feel comfortable every step of the way and they explained things to me in detail to help me understand. Great job by the team I really appreciate them more than I could ever express! Thank you again
What I really like about veterans United, is that they made a potentially stressful and arduous process seem so seamlessly easy! Veterans United was awesome, from start to finish! They kept me informed every step of the way, with texts, calls and emails! Thank you for making this experience so smooth!
Thank you so much for serving those who served!
Amazing team and very helpful all around with a very smooth system to insure everything is in order to close on a house
We have had the pleasure of dealing with Veterans United for several years. They are wonderful and they have helped us out so much. Everyone is kind and helpful!!!