He explained how the whole process would go from start to finish and was extremely helpful in preparing me for the process.

He was very detailed.

You guys were the best and looked out for me the entire process from beginning to end!

In transactions of this magnitude, my professional standard is to under-promise and over-deliver. Unfortunately, that principle was not reflected in this experience. The repeated errors in submitting applications—three times in total—are deeply concerning and indicative of systemic issues in the process.It’s my belief that key deadlines were met more by chance than by sound planning. The only reason this transaction remained intact was due to the strength of my relationship with the sellers and their trust in my ability to manage the situation. I maintained constant communication and oversight with the lending team to ensure progress toward closing.Without this level of involvement and persistence, I have no confidence that the deal would have successfully closed.My relationship as a real estate agent is to AGENCY in behalf of the buyer in this case but unfortunately the issues here so many and the constant answer from officers of it’s out of my control. There’s nothing I can do about it. It’s out of our hands lead to me having to resort to inconvenience my client and have him directly contact VA and their offices in order to get this deal done.

Ted been excellent. However, his support team needs to respond to multiple inquiries regarding the App.

Ted was a up front and explained how much we could afford and got us well with in our budget! What a great introduction to VU! I knew they would be our top choice from the very first call because of Ted.

I would really like to thank Ted for all his help. We could not have done this without his guidance and support. He worked so well with our agent and was always there for us. Again thank you Ted for you caring support