Moya is a wife to a wonderful man named Mark since 2001, and a mother to 3 energetic, crazy fun little boys named Jacob, Alex and Lucas. She graduated from the University of Missouri – Columbia and loves her Mizzou Tigers! Born in Kansas City, Missouri, Moya spent half of her childhood living in Jeddah, Saudi Arabia, where she learned to love the desert, the warm climates and most of all, the experience of living overseas and exploring new cultures and diversity. Moya loves to camp (GLAMP! She loves her camper) and she’s crazy about playing and watching sports. She’s passionate about helping people and being a positive role model for her family and friends. Having battled cancer in 2014, she makes it a priority to be kind and thankful everyday she wakes up on the right side of the dirt. Prior to joining Veterans United Home Loans, Moya spent 20 years in the hospitality industry, most recently as a Regional Manager for a hotel management company. She loves to serve and clings very tightly to her hospitality roots! She’s excited about the opportunity to serve our veterans and active military members and families by helping them purchase the home of their dreams! Above all, both personally and professionally, Moya’s life goal is to be kind, treat people with dignity and respect and to live by her values every day, all day. THANK YOU to all of our military members, past and present, for your service and ultimate sacrifice.
| Office | 800-814-1103 x5035 |
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| moya.brown |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
Veterans United dropped the ball big time and at the last minute they realized we needed a water well tested. veterans United knew from inception that we were building a home on well water but someone did not read my information and this delayed our closing by 8-10 days! Not happy with veterans United at all about this
Response from Veterans United
Hi Robert,
I'm sorry to hear how frustrating this experience was. I understand how disappointing it is to have your closing delayed, especially when you're expecting everything to come together at the finish line.
I reviewed your file, and I can see there were documents related to the well and the required testing that were still being finalized before closing. I understand that doesn't make the delay any less frustrating, and I'm sorry for the impact it had on your homebuying experience.
I'd appreciate the opportunity to learn more about what happened and discuss your concerns directly. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and if you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
This process was so easy. We didn’t have to worry about a thing! And there were no surprises! We are so grateful for this team! Thank you!
This was the best closing experience that I’ve ever had.. Thank you Moya, Cole, Celeste ( Chicago Title), and Richard ( Realtor)!!
Just a great experience from start to finish. The website and App keep you focused by producing "To-Do Items". Highly recommend!