Ross Pierson
Ross Pierson has been working for Veterans United since early 2007. In that time he has helped hundreds of veterans in the home buying process. Buying a home is no simple task, but with his help, we guarantee you'll be in good hands. He places great importance on clear communication and education throughout the process. Whether you are a first time home buyer, or returning to the VA Home Loan Benefit after a previous use, he will provide necessary information so you understand and utilize the benefit fully. Simply put, Ross will get the job done correctly and take great care of you as an individual.
Ross Pierson
Loan Officer NMLS #120837
| Office | 800-814-1103 x3344 |
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| ross |
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| Address | 11274 Renner Blvd Lenexa, KS 66219 |
Reviews
See what 1,477 customers have said about Ross Pierson
Great team of people to work with . Everyone was extremely helpful and kind. Highly recommend if you’re buying a new home. Thank you to everyone on Ross’s team.
The entire team was wonderful and went out of their way to work with us, even when issues developed on our side. We appreciate the work they put in for us!
I had an absolutely positive experience with Veterans United. I would recommend them to other people, and would be proud to do so.
The employees appeared inexperienced and made multiple avoidable mistakes. The process was disorganized, communication was poor, and I had to catch errors that should have never happened. Overall, the level of professionalism and attention to detail was not what I expected.
Response from Veterans United
Hi Charles,
Thank you for taking the time to share your experience. I'm sorry to hear the process felt disorganized and that you encountered communication issues and errors along the way. I understand how frustrating it can be to feel like you have to catch mistakes yourself, especially during such an important process.
Your feedback is important, and I appreciate you bringing these concerns to our attention. I'd like the opportunity to learn more about what happened so I can better understand your experience and share your feedback with the appropriate team. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Veterans United are just awesome. I knew I could reach my loan officer at any time. Since my military career, and exiting and now a 100% disabled veteran, there's a reason I've used these guys 3 times now over the last decade. These guys and gals are just an absolute pleasure to work with. I'm so happy they helped me finalize on forever home.
Great team, excellent communication and prompt and courteous customer service. Our team checked all the boxes and made our mortgage process from start to finish a breeze. We would highly recommend Veteran’s United.
Ross and Misty were exceptional. Misty did a great job communicating with me during the entire process which made things easier for me.
