Ross Pierson has been working for Veterans United since early 2007. In that time he has helped hundreds of veterans in the home buying process. Buying a home is no simple task, but with his help, we guarantee you'll be in good hands. He places great importance on clear communication and education throughout the process. Whether you are a first time home buyer, or returning to the VA Home Loan Benefit after a previous use, he will provide necessary information so you understand and utilize the benefit fully. Simply put, Ross will get the job done correctly and take great care of you as an individual.
| Office | 800-814-1103 x3344 |
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| ross |
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| Address | 11274 Renner Blvd Lenexa, KS 66219 |
Veterans United are just awesome. I knew I could reach my loan officer at any time. Since my military career, and exiting and now a 100% disabled veteran, there's a reason I've used these guys 3 times now over the last decade. These guys and gals are just an absolute pleasure to work with. I'm so happy they helped me finalize on forever home.
You guys did great. Thank you for guiding the process.
I would absolutely recommend Ross Pierson! Everything else was a hassle.
Response from Veterans United
Hi Jacob,
Thank you for calling out Ross Pierson, I’m really glad to hear he made a positive impact on your experience. That said, I’m sorry the rest of the process felt like a hassle. Buying a home should feel supported from start to finish, and it’s clear we didn’t deliver that consistency here.
I’d like the chance to better understand where things broke down and how we can improve. If you’re open to it, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we can usually follow up the next business day if you contact us outside those hours.
Sincerely,
Claire S., Client Relations Manager