Ross Pierson has been working for Veterans United since early 2007. In that time he has helped hundreds of veterans in the home buying process. Buying a home is no simple task, but with his help, we guarantee you'll be in good hands. He places great importance on clear communication and education throughout the process. Whether you are a first time home buyer, or returning to the VA Home Loan Benefit after a previous use, he will provide necessary information so you understand and utilize the benefit fully. Simply put, Ross will get the job done correctly and take great care of you as an individual.
| Office | 800-814-1103 x3344 |
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| ross |
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| Address | 11274 Renner Blvd Lenexa, KS 66219 |
I would absolutely recommend Ross Pierson! Everything else was a hassle.
Response from Veterans United
Hi Jacob,
Thank you for calling out Ross Pierson, I’m really glad to hear he made a positive impact on your experience. That said, I’m sorry the rest of the process felt like a hassle. Buying a home should feel supported from start to finish, and it’s clear we didn’t deliver that consistency here.
I’d like the chance to better understand where things broke down and how we can improve. If you’re open to it, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we can usually follow up the next business day if you contact us outside those hours.
Sincerely,
Claire S., Client Relations Manager
absolutely wonderful
Ross is by far the most gentle and understanding individual! The closing for my property that I sold, took what felt like an eternity. Ross took the time to walk me through everything he could. His reassurance about my loan with VU was far superior than I could have hoped for. Outstanding individual!
Trust the process, not the timing. Ross and his team answered every question we had. Even when it appeared nothing was happening they were reassuring in the process.
Veterans United are just awesome. I knew I could reach my loan officer at any time. Since my military career, and exiting and now a 100% disabled veteran, there's a reason I've used these guys 3 times now over the last decade. These guys and gals are just an absolute pleasure to work with. I'm so happy they helped me finalize on forever home.
I’m out of state and this was smoother than when I bought a house in the state I was in!!
Veterans United and the people I worked with were AMAZING!!!
The team at Veterans United took care of my every single need. I loved every last second of this process. Veterans United was able to deliver even faster than I was wanting.
The people at veterans united were extremely helpful every step of the way and kept me informed every step of the way during my home purchase.